A large number of BPM projects fail to launch due to the inability of business or IT managers to build the credible business case needed to gain upfront sponsorship and funding. A BPM is essential, however, as organizations operating without BPM can experience process inefficiencies, design errors, increased rework and decreased operational agility.

This white paper details a repeatable framework for developing a business case for new or continued justification of BPM projects. Read this white paper to discover the common BPM errors to avoid and examine the experiences of actual BPM users. Learn the steps necessary to develop a successful business case, including how to:

• Validate the starting point
• Benchmark the current process state
• Define performance metrics, vocabulary, success criteria, and milestones
• Optimize for the future process state
• Develop a Return On Investment Model