Measuring the drivers of future business success must be a higher priority than measuring past results in order to effectively act upon them and see results. Read this paper to learn how leveraging learning effectiveness measurement (LEM) can provide a credible way for managing learning to improve BPM in your organization.

The intangibles that are often difficult to measure are usually critical for driving future business results. A significant problem facing organizations is that many do not actually know the positive impact and potential opportunities measuring these intangibles can present. Learn more about aligning learning with business results up front through a discussion of the five phases of LEM, including:

• Predictive measurement
• Baseline measurement
• Formative measurement
• In-process measurement
• Retrospective measurement