ROC Software provides a top solution that masters both print and digital output management: ROC Rhapsody™ Document Output Management. While document output is being directed to more and more digital destinations, precise printer output management is still essential to the agile enterprise. As IT groups strive to align their operations with the business goals of their own companies, they will need robust tools such as ROC Rhapsody™ to cut costs (frequently 30% or better), to better leverage streamlined processes and configurations, and to ensure guaranteed document output delivery for mission-critical applications.

With Rhapsody, Administrators have a single point though which to manage all output delivery and destinations across the network. Accessed through a state-of-the-art Web interface, Rhapsody gives IT staff a clear picture of the health of the output queues and destinations, alerting them to problems as they occur. The Web interface allows them to hold or redirect jobs, and detach, move or modify destination configurations. Jobs can be scheduled by priority and by future print time. Activity logs provide information on successfully printed documents, or give information as to why the document didn't print.

The Destination Map and Servers pages of the Web application alert administrators to changes in the health of their output network within seconds of the issue arising. Automatically updated, these displays highlight problems and support rapid drill down to reach the relevant configuration details to make adjustments. When away from their desks, administrators can be notified of problem events by email to their pagers and cell phones.