Turbo boosting ITIL with Business Analysis Part 1: The Requirements Alignment Axis: Business IT Alignment, Business Process Management, Business Structures, IT Best Practices, IT Service Management, ITIL

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Turbo boosting ITIL with Business Analysis Part 1: The Requirements Alignment Axis

sponsored by Hewlett-Packard Company

Premiered:	Available On Demand
Format:	Multimedia
Type:	Webcast
Language:	English

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ABSTRACT:

This webcast offers valuable instruction on how to formalize your enterprise Business Analysis practice to drive greater value out of your current and future ITIL initiative. Learn how to implement a best practices strategy that achieves the greatest utilization of IT Services for better business outcomes.

Speakers

David Cannon
ITSM Practice Principle, HP Education

Kathleen "Kitty" Hass
PM & BA Practice Leader, ManagementConcepts

Terry Longo
ITSM/PM/BA Program Manager, HP Education US

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