The BI Survey 7, the leading independent survey of real-world BI implementations, provides unique, statistically significant insight into actual BI implementations and customer experiences with various BI products. The results of the Survey provide an important guide to the product capabilities and support that users can expect from the various product vendors. Survey respondents are both critical and candid in their assessments. Since the choice of a BI product has a significant impact on overall BI project success, it is recommended that meaningful product evaluations, starting with a close review of the product benchmarks in The BI Survey 7, should be conducted when embarking on new BI projects.

Notable in The BI Survey 7 results are the widely varying customer experiences and product results among the BI products. Some of the many categories in which clear vendor trends have emerged over the past several years include:

• Customer loyalty
• Preferred product to standardize on
• Product support quality
• Data volume
• Web deployment rate
• Prevalence rate