This paper highlights research from IDC Senior Research Analyst Nora Freedman and her advice on what needs to happen before you start the UC journey. It also features HP Unified Communications Portfolio Manager George Stiglich who takes a closer look at what's involved in making sure your infrastructure meets the basic requirements. For an increasing number of businesses of all sizes, it's not a matter of "if" - it's just a matter of "when" to make the move to Unified Communications (UC), the integration of voice, data and video on a single, secure IP Network. The benefits are too great to ignore in terms of direct cost savings, more effective collaboration and streamlined business processes. However, UC is not a cookie-cutter solution. It's a unique journey for every enterprise, and no matter where you start, you have to have the right infrastructure in place. Download this paper to learn more.