This white paper examines the challenges faced today by SAP customers who are still manually processing sales orders as well as the outcomes of automated sales order processing-including time, labor and cost savings as well as customer satisfaction. In highlighting a unique platform that integrates end-to-end automation of sales order processing with SAP solutions, this paper covers:

• Inbound customer orders as part of the order-to-cash cycle
• Key challenges: receiving, preparing, entering, validating, routing and storing orders
• Overcoming those challenges: process improvement through automation
• What the solution looks like

As a resource to help businesses gain efficiency and improve customer service in today's competitive business environment, this paper is designed to assist CeOs, CFOs, CiOs, order processing managers and SAP system administrators in learning about, planning for and evaluating inbound sales order processing automation.