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Customer Service Best Practices: Companies
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Akamai Technologies ( 30 Documents )
Akamai? is the global leader in distributed computing solutions and services, making the Internet predictable, scalable, and secure for conducting profitable e-business.

Avaya Inc. ( 42 Documents )
Avaya is a global leader in communication systems, applications and services.

Bowen & Groves ( 9 Documents )
Bowen & Groves is a privately owned Manufacturing ERP Software development company entirely dedicated to setting the standard in enterprise resource planning software and providing world class customer support.

CA ( 118 Documents )
CA's goal is helping our customers realize the full power of IT to drive their business. Our software and expertise unify and simplify complex IT environments in a secure way across the enterprise for greater business results.

Captaris, Inc. ( 20 Documents )
Captaris, Inc. is a leading provider of software products that automate business processes, manage documents electronically and provide efficient information delivery.

Citrix Online ( 1 Document )
Citrix Online, a division of Citrix Systems, Inc. (Nasdaq: CTXS), offers the leading Web-based access, support, and collaboration software and services. The division offers Citrix GoToMyPC??,Citrix GoToAssist and Citrix GoToMeeting.

CompuCom Systems, Inc. ( 10 Documents )
CompuCom is a leading IT outsourcing company providing infrastructure management services, application services, systems integration and consulting services, as well as the procurement and management of hardware and software.

Genesys ( 12 Documents )
Genesys is the only company that focuses 100% on software to manage customer interactions over the phone, Web and in e-mail. Genesys software dynamically connects customers to fulfill requests, optimize customer care goals and efficiently use resources.

Hewlett-Packard Company ( 154 Documents )
Hewlett-Packard is one of the world's largest computer companies and the foremost producer of test and measurement instruments.

Oracle Corporation ( 106 Documents )
Oracle Corporation is the second largest software company in the world. Their products include the Oracle database and development tools; and business applications for sales and service, manufacturing and supply chain, and finance and human resources.

Teleformix ( 5 Documents )
Teleformix is a leading developer of CRM/eCRM Enterprise Class Software applications for the government, banking, insurance, healthcare, financial services and marketing industries.

VeriSign (Europe, Middle East and Africa) ( 6 Documents )
VeriSign offers a comprehensive set of services for securing online business and information, allowing individuals and organisations to trust in their digital interactions.

WebEx Communications, Inc. ( 3 Documents )
WebEx is the market leader in web meetings and delivers a robust suite of on-demand business applications that dramatically increase efficiencies in customer facing and internal business processes.

13 Matches

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