ITIL Whitepapers & Webcasts from Hewlett-Packard Company

ITIL sponsored by Hewlett-Packard Company


These are reports on ITIL published by Hewlett-Packard Company. The links under MORE GENERAL and SUBCATEGORIES take you to all published reports on that topic.

Related Topics

MORE GENERAL: Best Practices

SEE ALSO: Applications Management Services | Business IT Alignment | Change Management | CMDB | CobiT | Help Desk Management Services | Infrastructure Services | IT Service Management | IT Services | Standards


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	Good to Great: Transform IT through Service Lifecycle Management WHITE PAPER: Posted: June 18, 2008 \| Published: November 1, 2007 Service Lifecycle Management empowers IT to deliver the right services to the right people at the right time by applying best practices to every phase of the service lifecycle.

	From Silos to Services: Using CMDB Federation to Enable an ITIL Version 3 Configuration Management System WHITE PAPER: Posted: June 18, 2008 \| Published: May 1, 2008 This white paper outlines the new concept of a CMDB or Configuration Management System and the best ways to federate with existing data repositories.

	Realizing ITIL V3: Top Technologies to Drive Value WHITE PAPER: Posted: June 18, 2008 \| Published: November 1, 2007 Interested in ITIL v3 but not sure how to start? ITIL v3 best practices define how IT can better organize itself to understand and meet business needs, from strategy to operations and ongoing improvement.

	The Forrester Wave: Service Desk Management Tools, Q2 2008 ANALYST REPORT: Posted: April 25, 2008 \| Published: April 7, 2008 This Forrester research brief reviews the strengths and weaknesses of top service desk management tool vendors like HP, CA, IBM, and BMC.

	The Emerging IT Shift towards Business Service Automation WHITE PAPER: Posted: April 25, 2008 \| Published: November 1, 2007 Learn more about the newest best practice in IT automation. IDC Analyst Stephen Elliot describes why, according to IDC, organizations are turning to business service automation to improve service quality, achieve compliance and reduce cost.

	Podcast: Turbo boosting ITIL with Business Analysis Part 2: Driving Alignment with the Business Analysis Center of Excellence PODCAST: Posted: April 24, 2008 \| Premiered: April 24, 2008 This podcast will teach you how to establish a Business Analysis Center of Excellence (BACOE) to drive alignment through all levels of your organization.

	Turbo boosting ITIL with Business Analysis Part 2: Driving Alignment with the Business Analysis Center of Excellence WEBCAST: Posted: April 16, 2008 \| When: April 25, 2008 This webcast will teach you how to establish a Business Analysis Center of Excellence (BACOE) to drive alignment through all levels of your organization.

	Turbo boosting ITIL with Business Analysis Part 1: The Requirements Alignment Axis Podcast PODCAST: Posted: April 15, 2008 \| Premiered: April 15, 2008 Learn how to implement a best practices strategy that achieves the greatest utilization of IT Services for better business outcomes.

	Turbo boosting ITIL with Business Analysis Part 1: The Requirements Alignment Axis WEBCAST: Posted: April 15, 2008 \| When: April 15, 2008 Learn how to implement a best practices strategy that achieves the greatest utilization of IT Services for better business outcomes.

	Improving IT Service Support through ITIL WHITE PAPER: Posted: February 27, 2008 \| Published: December 1, 2007 This white paper explores the diverse benefits associated with ITIL. Learn how to integrate data by providing a comprehensive cross-tier representation for IT services.

	HP Key Strategies for Successful Customer CMDB Implementations WHITE PAPER: Posted: February 27, 2008 \| Published: September 1, 2007 This white paper provides a step-by-step approach to implementing a CMDB based on HP's extensive customer experience.

	Top 5 Reasons ITIL Implementations Fail WHITE PAPER: Posted: August 8, 2007 \| Published: January 1, 2007 ITIL is intended to serve as a roadmap for process improvement for IT regarding service provisioning, support and management. However many organizations have failed to implement ITIL effectively. Learn why and how automating ITIL processes can help.

	Change Control Release Management Solution Builder SOFTWARE DEMO: Posted: June 13, 2007 \| Published: June 13, 2007 Constantly changing business needs leads to constant changes to an organization's IT environment. Read this paper to learn how to build business-centric change, control and release management processes in your business


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