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Customer Service sponsored by Touchtone Corporation

These are reports on Customer Service published by Touchtone Corporation. The links under MORE GENERAL and SUBCATEGORIES take you to all published reports on that topic.
Related Topics
 MORE GENERAL: Business Processes
 MORE SPECIFIC: Customer Satisfaction |  Customer Self-Service |  Web-Based Self-Service
 SEE ALSO: Call Center Management | Call Center Services | Call Center Software | Contact Center Services | Contact Center Software | Contact Centers | CRM | CRM Services | Customer Service Best Practices | Customer Support Software | Help Desk Management | Help Desk Management Services | IT Service Centers | Marketing | Quality Control | Remote Support Services | Sales | SLA
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Wintouch® eCRM: Web-enabled CRM Suite for the IBM iSeries
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PRODUCT OVERVIEW:   Posted: April 18, 2004 | Published: April 15, 2004
Wintouch eCRM is an enterprise-wide customer service, sales force and marketing automation software suite for the AS/400 - iSeries platform.
Touchtone Announces Mac OS X Access to Wintouch
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PRESS RELEASE:   Posted: April 18, 2004 | Published: January 1, 2004
Touchtone Corporation, a leading developer of native OS/400 software for the IBM iSeries – AS/400 announced that Wintouch eCRM 6.0 is now accessible using Mac OS X.
Wintouch® eCRM: Web-enabled Enterprise CRM
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PRODUCT OVERVIEW:   Posted: April 18, 2004 | Published: April 15, 2004
Wintouch eCRM is an enterprise-wide customer service, sales force automation and marketing automation solution. Small and midsize companies need a way to improve sales performance, customer satisfaction and marketing results and Wintouch eCRM can deliver.
ASP Wintouch® Online CRM: Web-Accessed Customer Relationship Management for Any Platform
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PRODUCT OVERVIEW:   Posted: April 18, 2004 | Published: April 15, 2004
Wintouch Online CRM is a Customer Relationship Management, Customer service, Sales Force Automation and Marketing Automation solution, available over the Internet on an Application Service Provider (ASP) basis, or simply put, a monthly rental by the user.
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