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CRM Software sponsored by SAP America Inc

These are reports on CRM Software published by SAP America Inc. The links under MORE GENERAL and SUBCATEGORIES take you to all published reports on that topic.
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 MORE GENERAL: Enterprise Applications Software
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Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience
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WHITE PAPER:   Posted: June 30, 2008 | Published: June 1, 2008
This document explains how SAP leverages Web 2.0 in CRM to improve customer experience.
Web 2.0 in Action! How SAP is Leveraging Web 2.0 in CRM to Improve Customer Experience
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WEBCAST:   Posted: June 6, 2008 | When: June 18, 2008
Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources.
Delivering Customer Value: Innovative Approaches to Maintain Competitive Success
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WHITE PAPER:   Posted: February 2, 2008 | Published: July 1, 2007
Delivering customer value requires continuing attention and focus if a company is to prosper into the next generation. Learn three essential steps from IDC that companies need to take to sharpen the value proposition they offer to their customers.
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