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CRM sponsored by SAP America Inc
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These are reports on CRM published by SAP America Inc. The links under MORE GENERAL and SUBCATEGORIES take you to all published reports on that topic. |  |
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Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience
 
WHITE PAPER: Posted: June 30, 2008 | Published: June 1, 2008
This document explains how SAP leverages Web 2.0 in CRM to improve customer experience.
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Web 2.0 in Action! How SAP is Leveraging Web 2.0 in CRM to Improve Customer Experience
WEBCAST: Posted: June 6, 2008 | When: June 18, 2008
Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources.
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IDC White Paper: Successfully Implement SAP Applications
WHITE PAPER: Posted: February 21, 2008 | Published: January 1, 2008
In this white paper, IDC shares why gaining access to the latest SAP solutions can truly accelerate time to value, which in turn can help to achieve business objectives and competitive advantage.
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SAP CRM Webcast -- Stronger Partnerships for Stronger Profits
WEBCAST: Posted: February 4, 2008 | When: February 4, 2008
Watch this Webcast to learn how companies are using the SAP Customer Relationship Management (SAP CRM) application to build a partner channel network that reduces costs, boosts sales, and enhances processes up and down the value chain.
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Delivering Customer Value: Innovative Approaches to Maintain Competitive Success
WHITE PAPER: Posted: February 2, 2008 | Published: July 1, 2007
Delivering customer value requires continuing attention and focus if a company is to prosper into the next generation. Learn three essential steps from IDC that companies need to take to sharpen the value proposition they offer to their customers.
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Enterprise SOA in Manufacturing Improves Business Processes
WHITE PAPER: Posted: January 31, 2008 | Published: January 1, 2006
Discover how enterprise service-oriented architecture (enterprise SOA), allows you to improve your business processes without an expensive IT integration project.
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IDC Paper: Business Agility as an Enabler for Growth: How Midsize Firms Manage Change
WHITE PAPER: Posted: January 31, 2008 | Published: August 1, 2007
This IDC paper examines the related issues of growth and flexibility from a number of perspectives, and how your midsize company can meet changing customer requirements in a continually changing environment.
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MORE GENERAL: 