PODCAST - Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources.
Posted: July 15, 2008 | Premiered: July 15, 2008


Topics:  Business Process Management | Business Process Management Software | Collaboration | CRM | CRM Software | Productivity | SAP (Product) | Social Networking | User Experience

WEBCAST - Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources.
Posted: June 6, 2008 | Premiered: June 18, 2008


Topics:  Business Process Management | Business Process Management Software | Collaboration | CRM | CRM Software | Productivity | SAP (Product) | User Experience

WHITE PAPER - Learn compliance challenges posed by new legislation and how to break down its complexity into actionable requirements at the business process level. Access and share compliance best practices, tools and methodologies using a collaborative platform.
Posted: June 2, 2008 | Published: June 1, 2008


Topics:  Application Integration | Best Practices | Business Process Management | Chemical Industry | Collaboration | Manufacturing | Regulatory Compliance | SAP (Product) | Supply Chain Management

WHITE PAPER - This paper discusses how SAP leverages Web 2.0 in CRM to improve customer experience. It examines SAP’s approach to Web 2.0, and how SAP has incorporated the Web 2.0 technological principles within SAP CRM.
Posted: June 30, 2008 | Published: June 1, 2008


Topics:  Business Process Management | Collaboration | CRM | CRM Software | Productivity | SAP (Product) | Web Services

WHITE PAPER - Read how the software and tools SAP provides can help retailers succeed today by understanding their customers, anticipating their needs, and inspiring their loyalty as long-term customers by meeting those needs as they arise.
Posted: March 24, 2008 | Published: December 1, 2007


Topics:  Business Process Management | Business Processes | Competition | SAP (Product) | Strategic Planning

WHITE PAPER - Explore the importance of and the barriers to achieving sound master data. Discover the ideal master data management (MDM) solution and the value and benefits of effective management of master data.
Posted: November 9, 2007 | Published: January 1, 2007


Topics:  Business Intelligence | Business Process Management | Data Integration | Data Quality | Master Data Management | Outsourcing | Regulatory Compliance | Storage Consolidation