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Customer Satisfaction sponsored by IBM Line of Business

These are reports on Customer Satisfaction published by IBM Line of Business. The links under MORE GENERAL and SUBCATEGORIES take you to all published reports on that topic.
Related Topics
 MORE GENERAL: Customer Service
 MORE SPECIFIC: Churn |  Customer Loyalty
 SEE ALSO: Customer Profiles | Quality Control | Surveys | User Experience | User Needs Assessments | Web Survey Services | Web Survey Software
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Opening act - Streamlining a bank's account-opening process can have a dramatic effect on customer experience and the bottom line
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WHITE PAPER:   Posted: July 18, 2007 | Published: October 1, 2006
Learn how IBM can help your bank make a better first impression. Manage the account opening process through improved efficiencies and integrated functionality.
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