WHITE PAPER - Customer service starts by offering both a trouble-free shopping experience and a smooth business transaction.
Posted: October 6, 2008 | Published: October 3, 2008


Topics:  CRM | SMBs | Software

WHITE PAPER - To make your company become more productive it has to start with a secure network foundation that keeps your workforce connected to your customer database, business applications, and other resources wherever they go.
Posted: October 6, 2008 | Published: October 3, 2008


Topics:  CRM | Hardware | Internet | Networking | Security | SLA | SMBs | Software | TCO | VPN

WHITE PAPER - In this document network resellers share five important strategies for improving applications access.
Posted: October 6, 2008 | Published: October 3, 2008


Topics:  Applications Management | IP Networks | Mobile Device Management | Mobile Workers | SMBs | User Interfaces | VPN | Wireless Services | Wireless Telephones

WHITE PAPER - In this paper there are 10 tips for using network technology to help your business increase operational efficiency, reduce costs, improve customer satisfaction, and stay ahead of the competition.
Posted: October 6, 2008 | Published: October 3, 2008


Topics:  CRM | SMBs | VARs

WHITE PAPER - Achieving effective network security for small business requires a solution designed to fit your needs today and can adapt to tomorrow's threats. This paper examines how best to protect your network, as well as the benefits a secure environment offers.
Posted: September 25, 2008 | Published: September 25, 2008


Topics:  Network Security | Security Architectures | Security Infrastructure | Security Management | Security Threats | SMBs

WHITE PAPER - For small and medium-sized businesses (SMBs), the impacts of a disaster can result in loss of or lack of access to data, applications, and work facilities. This paper explains five key steps to consider when implementing a program for your company.
Posted: September 25, 2008 | Published: September 25, 2008


Topics:  Application Security | Business Continuity Planning | Business Processes | Data Security | Data Storage | Disaster Planning | Disaster Recovery | SMBs

WHITE PAPER - Every SMB should have a written (and thoughtfully prepared) network-security plan in place. This white paper provides tips to help you develop one for your company.
Posted: September 25, 2008 | Published: September 25, 2008


Topics:  Identity Management | Network Security | Security Infrastructure | Security Policies | SMBs | VPN

WHITE PAPER - In order to stay ahead, small business owners need effective communication tools more than ever. Learn how small businesses are unifying voice, data, video, security, and wireless technologies in a single, affordable platform.
Posted: September 25, 2008 | Published: September 25, 2008


Topics:  Business Communications | Network Management | SMBs | VoIP

WHITE PAPER - Virtual collaboration and online meeting technologies are advancing SMBs reach without huge investments. Learn how this allows them to save costs and land more sales, while better educating consumers and business partners in this paper.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Collaboration | Communications Systems | Financial Services | Marketing | SMBs | Training | Video Services | Videoconferences

WHITE PAPER - This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Business Processes | CRM | Hardware | Inventory Management | IT Managers | SMBs | Software | Software as a Service

WHITE PAPER - Read this whitepaper to learn 10 tips for using network technology to help your business work more efficiently. Discover how to cut costs, improve customer satisfaction, and stay ahead of the competition.
Posted: August 28, 2008 | Published: August 28, 2008


Topics:  Business Process Management | Collaboration | CRM | Customer Satisfaction | Employee Monitoring | SMBs | Telephony Systems | Videoconferencing Systems | VPN

WHITE PAPER - In today's rapidly changing marketplace, small businesses are facing new challenges and competitive pressures. Read this whitepaper to learn how to choose the right vendor to build the solutions that your business needs.
Posted: August 28, 2008 | Published: August 28, 2008


Topics:  Business Process Management | Communications Networks | Communications Systems | Competition | Cost Benefit Analysis | Fixed Assets | Mobile Device Management | Productivity | SMBs | Vendors

PODCAST - Listen to the debate of two experts on whether small businesses can help solve the climate crisis and still be profitable at the same time.
Posted: February 22, 2008 | Premiered: February 22, 2008


Topics:  Global Economy | Small Businesses | SMBs

HARDWARE LISTING - The new suite of evolutionary Cisco Unified IP Phones, Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G, and 7942G models, have Advanced Media endpoints, which create an even better end-user experience.
Posted: February 28, 2008 | Published: February 1, 2008


Topics:  IP Phones | Small Businesses | SMBs | Telephony Systems | VoIP

WHITE PAPER - This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses on the professional services segment of the market.
Posted: February 19, 2008 | Published: January 1, 2008


Topics:  Availability | Collaboration | Financial Services | Hardware | Operational Support Systems | Productivity | Professional Services Automation Software | Professional Services Industries | Small Businesses | SMBs