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E-Book: Making Real-time Information a Reality in the Contact Center
sponsored by Genesys

EDITORIAL RESOURCE GUIDE - This E-book from SearchCRM.com explores best practices and strategies for using real-time information in the call center.
Posted: September 8, 2008 | Published: September 8, 2008

Get This Now
Topics:  Best Practices | Business Intelligence | Call Centers | Contact Centers | Customer Interaction Services | Customer Satisfaction | ERP
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