IT Infrastructure Whitepapers & Webcasts from CompuCom Systems, Inc.

IT Infrastructure sponsored by CompuCom Systems, Inc.


Reports on IT Infrastructure published by CompuCom Systems, Inc.

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MORE GENERAL: Systems Design and Development

MORE SPECIFIC: Application Infrastructure | CMDB | eBusiness Infrastructure | Internet Infrastructure | Network Infrastructure | Security Infrastructure | Software Infrastructure | Storage Infrastructure | Telecommunications Infrastructure | Wireless Infrastructure


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	The Evolution of the IT Help Desk to the Service Desk - An Examination of Current and Future Trends sponsored by CompuCom Systems, Inc. WHITE PAPER - Transforming legacy help desk solutions into managed service desks can reduce support and maintenance costs without sacrificing quality. Learn how your organization can support continuous improvement, remain agile and adapt to change. Posted: October 29, 2007 \| Published: August 1, 2007 Topics: Change Management \| Customer Service Best Practices \| Help Desk Management \| Help Desks \| IT Infrastructure \| Network Best Practices \| Service Level Management

	CompuCom Service Desk Overview sponsored by CompuCom Systems, Inc. PRODUCT OVERVIEW - An effective service desk must offer a single point of contact to quickly and easily resolve desktop, mobile and software related issues. Learn how about a service desk that can allow you stay productive and focused on your business. Posted: October 29, 2007 \| Published: August 1, 2007 Topics: Change Management \| Customer Service Best Practices \| Help Desk Management \| Help Desks \| IT Infrastructure \| Network Best Practices \| Service Level Management


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