IT Service Management Whitepapers & Webcasts from CompuCom Systems, Inc.

IT Service Management sponsored by CompuCom Systems, Inc.


Reports on IT Service Management published by CompuCom Systems, Inc.

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	Integrating IT to Drive Business Value sponsored by CompuCom Systems, Inc. WHITE PAPER - ITIL-the Information Technology Infrastructure Library-is the de facto standard for IT service management and delivery. Posted: February 14, 2008 \| Published: February 13, 2008 Topics: Change Management \| Configuration Management \| Financial Management \| IT Service Management \| ITIL \| Security Management

	Leveraging Information Technology Infrastructure Library (ITIL®) Best Practices to Attain Organizational Maturity sponsored by CompuCom Systems, Inc. WHITE PAPER - While ITIL is the de facto approach for service management, CIOs often struggle with understanding ITIL and its benefits. Learn about real-world ITIL implementations that encompass product procurement, service desk and network management so... Posted: October 29, 2007 \| Published: September 1, 2007 Topics: Business IT Alignment \| Business Process Management Software \| IT Service Management \| ITIL \| Network Management \| Outsourcing \| Product Management


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