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	Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience WHITE PAPER: Posted: June 30, 2008 \| Published: June 1, 2008 This document explains how SAP leverages Web 2.0 in CRM to improve customer experience. Topics: Business Process Management \| Collaboration \| CRM \| CRM Software \| Productivity \| SAP (Product) \| Web Services

	PODCAST: The Strategy of Success: Best Practices in Building your SAP Consulting Business PODCAST: Posted: June 26, 2008 \| Premiered: June 26, 2008 In this Podcast, independent SAP analyst Jon Reed will discuss SAP trends and their effect on consultants, tips for honing your business strategy and consulting best practices. Topics: Best Practices \| IT Consulting Services \| Market Trends \| SAP (Product) \| SOA \| Strategic Planning \| Web Services

	IT Briefing: Insights, Challenges and Opportunities for CIOs in Capital Intensive Industries WHITE PAPER: Posted: June 26, 2008 \| Published: June 1, 2008 This paper explores how to create successful energy and asset management programs, it also explores how the Business Process Expert Community (BPX) at SAP can facilitate further discussions on the challenges facing CIOs. Topics: Asset Management Services \| Business Processes \| CIOs \| Enterprise

	Building a Green Supply Chain: Social Responsibility for Fun and Profit BOOK: Posted: June 26, 2008 \| Published: March 1, 2008 This report provides a roadmap to green best practices that Best-In-Class organizations are leveraging today to reduce overall supply chain coast, limit environmental impact, and increase competitive advantage. Topics: Distribution Centers \| Environmental Compliance \| Inventory Management \| Inventory Management Software \| Supply Chain Integration \| Supply Chain Management

	SAP Solution Brief: Consolidate and Harmonize Master Data Across the Enterprise PRODUCT LITERATURE: Posted: June 18, 2008 \| Published: April 1, 2007 The SAP NetWeaver® Master Data Management (SAP NetWeaver MDM) component enables you to consolidate, synchronize, distribute, centrally manage, and publish any type of master data object across your enterprise. Topics: Customer Data Integration \| Enterprise \| Master Data Management

	Master Data Management: Extracting Value from Your Most Important Intangible Asset WHITE PAPER: Posted: June 18, 2008 \| Published: January 1, 2007 Effective master data management can save time and money - even enable the capture of incremental revenues, it can also reduce costs while improving customer service. Topics: Asset Management Services \| Master Data Management

	Using Master Data in Business Intelligence WHITE PAPER: Posted: June 18, 2008 \| Published: March 1, 2007 SAP master data management is a component of SAP's NetWeaver application platform, which provides a complete environment for designing, building, integrating and deploying business processes. Topics: Business Intelligence \| Data Integration \| Master Data Management

	Managing Data to Increase E-Commerce Performance CASE STUDY: Posted: June 18, 2008 \| Published: January 1, 2007 Airgas was looking for a single solution that could ensure a quick return on investment, SAP NetWeaver MDM offered the broad functionality, robust architecture, and ability to manage rich product content that Airgas required. Topics: Best Practices \| Productivity \| ROI \| TCO

	Identity Management: Protection for Your Business PRODUCT LITERATURE: Posted: June 18, 2008 \| Published: January 1, 2008 This document describes the core components of SAP NetWeaver Identity Management - the identity center and virtual directory server. Topics: Content Integration \| Data Synchronization \| Identity Management

	CIO2CIO Global Research Study: Business Intelligence and Master Data Management (MDM) WHITE PAPER: Posted: June 18, 2008 \| Published: July 1, 2007 This global CIO2CIO research program was conducted for SAP, Inc. to gain insight into information management practices in various regions of the world and the research was conducted among IT professionals in the U.S., Europe and Asia. Topics: Business Intelligence \| Data Quality \| Information Management \| Master Data Management \| Metrics

	Implementing an identity management solution WHITE PAPER: Posted: June 18, 2008 \| Published: September 1, 2007 This document describes the SAP NetWeaver Identity Management products, which cover most of the core functionality for implementing an identity management solution, including a virtual directory. Topics: Data Synchronization \| Identity Management \| Password Management \| Security

	SAP Netweaver: Streamlining the Transition to Services-Based IT Security WHITE PAPER: Posted: June 18, 2008 \| Published: February 1, 2006 This paper describes how the SAP NetWeaver® platform and its components help IT organizations align with their enterprise business requirements in the area of security. Topics: Authentication \| Business Processes \| Productivity \| Security

	In Pursuit of the Perfect Plant: A Business and Technical Guide BOOK: Posted: June 11, 2008 \| Published: June 1, 2008 Unlike most books on manufacturing, which are deep dives into arcane topics, this book provides an expensive view, it also provides a series of well-considered, holistic solutions to overcome various issues in manufacturing. Topics: Architectures \| Asset Management (Finance) \| Interoperability \| Quality Control \| Standards

	Business Process Experts Speak - Benefits of Membership VIDEOCAST: Posted: June 11, 2008 \| When: June 1, 2008 Members of the Web 2.0-based Business Process Expert community at SAP speak about the benefits they derive from their participation in this online community Interviews. Topics: Business Processes

	The Strategy of Success: Best Practices in Building your SAP Consulting Business WEBCAST: Posted: June 11, 2008 \| When: June 25, 2008 In this Webcast, independent SAP analyst Jon Reed will discuss SAP trends and their effect on consultants, tips for honing your business strategy and consulting best practices Topics: Best Practices \| IT Consulting Services \| Market Trends \| SAP (Product) \| SOA \| Strategic Planning \| Web Services

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