WHITE PAPER - This Executive Brief details a scenario where a billion-dollar heavy equipment manufacturer who used the end-user performance insight delivered by Knoa EPM to evaluate a shortfall in reaching a corporate performance objective.
Posted: September 10, 2008 | Published: September 9, 2008


Topics:  Business Process Management | Corporations | ERP | Performance Testing | ROI | Sales Force Automation | User Experience

WHITE PAPER - This report is the result of a study taken by 87% of IT executives on the best way to manage the service of business critical applications to measure performance at the end-user level. Read this to learn the best practices in performance management.
Posted: September 9, 2008 | Published: September 9, 2008


Topics:  Application Performance Management | Best Practices | CRM | Performance Testing | ROI | Training | User Experience

WHITE PAPER - CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.
Posted: September 7, 2007 | Published: September 7, 2007


Topics:  Application Monitoring | Application Monitoring Software | Application Performance Management | Best Practices | Business Performance Management | Business Performance Management Software | Business Process Automation | Business Process Automation Software | CIOs | CRM | User Experience | Workflow Software