BROCHURE - infraEnterprise is a 100% web-based application, designed for automating best practice IT service management processes ? Incident, Problem, Change, Configuration, Service Level and Release Management.
Posted: February 25, 2004 | Published: February 24, 2004


Topics:  Configuration Management | Customer Interaction Services | Customer Support Software | Help Desk Software | IT Service Management | ITIL | Portals | Self-Service Applications Software

CASE STUDY - Navigant performed an extensive review of the market before selecting the Infra web-based service management system to support its centralized business model.
Posted: March 4, 2004 | Published: January 1, 2003


Topics:  Customer Support Software | Help Desk Software | ITIL | Service Level Management