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Automating and Optimizing Service Desk Performance
The service desk is the first line of defense for reacting to IT issues, yet most organizations haven't designed their service desk properly. Read this white paper to learn about a solution that addresses this problem and help support your clie...
sponsored by Kaseya

Today's Top Reports
Most Popular Reports on:
IT Best Practices
Outsourcing Software Development: How to get Started
sponsored by Nagarro Inc.
The Alignment-Focused Organization: Bridging the Gap between Strategy and Execution
sponsored by SAP America Inc
FAQs: Managed Services
sponsored by Channel Media Group


1 - 15 of 28 Matches
sponsored by Intel Corporation

PRODUCT LITERATURE - Secure and manage PCs through collaboration with the experts in the Intel vPro Expert Center.
Posted: November 21, 2008 | Published: November 21, 2008

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Topics:  Collaboration | Desktop Management | IT Best Practices


sponsored by Intel Corporation

WHITE PAPER - Intel Premier IT Program members can review this presentation which explains how to optimize all of the elements in a data center in order to deliver the best energy efficiency.
Posted: November 21, 2008 | Published: November 21, 2008

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Topics:  Data Centers | IT Best Practices | Metrics


sponsored by Intel Corporation

PRODUCT LITERATURE - Got a question? Want to know how you can configure Intel vPro technology to remotely manage your PCs?
Posted: November 21, 2008 | Published: November 21, 2008

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Topics:  Collaboration | Desktop Management | IT Best Practices


sponsored by Channel Media Group

WHITE PAPER - To identify a VPN manufacturer that meets your clients' technical needs and meets your needs as a partner, peruse our Partner Program Directory of VPN vendors.
Posted: November 10, 2008 | Published: November 6, 2008

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Topics:  Channel Management | Data Security | IT Best Practices | Management Service Providers | ROBO | VARs | VPN | VPN Service Providers


sponsored by Channel Media Group

WHITE PAPER - Learn what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services and more.
Posted: November 10, 2008 | Published: November 6, 2008

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Topics:  Channel Management | Continuous Data Protection | IT Best Practices | Management Service Providers | Regulatory Compliance | SLA | SLA Management Services | VARs


sponsored by Gideon Technologies

CASE STUDY - PBS&J needed a robust tool to help visualize existing assets, reduce vulnerabilities, view configuration details, and measure policy compliance. Overall, the company required an IT risk management solution to help them grow in a secure manner.
Posted: October 20, 2008 | Published: October 1, 2008

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Topics:  CIOs | CISOs | IT Asset Management | IT Asset Management Software | IT Best Practices | IT Governance | IT Infrastructure | IT Management Services | IT Managers | Security Management


sponsored by Gideon Technologies

WHITE PAPER - Today's enterprise security programs suffer from a pervasive and unmistakable flaw - the lack of knowledge about IT assets. A reliable asset discovery methodology must be the starting point for any successful enterprise security strategy.
Posted: October 20, 2008 | Published: October 1, 2008

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Topics:  CIOs | CISOs | IT Asset Management | IT Asset Management Software | IT Best Practices | IT Departments | IT Governance | IT Infrastructure | IT Management Services | IT Managers | Security Management


sponsored by Gideon Technologies

WHITE PAPER - Are you blind when it comes to IT risks affecting your enterprise? If you are struggling for clarity when it comes to measuring enterprise IT risk, perhaps a 2,000-year-old fable holds the solution.
Posted: October 20, 2008 | Published: October 1, 2008

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Topics:  CIOs | CISOs | IT Asset Management | IT Asset Management Software | IT Best Practices | IT Governance | IT Infrastructure | IT Management Services | IT Managers | Security Management


sponsored by Gideon Technologies

CASE STUDY - AirTran Airways' new CISO needed to quickly gain an understanding of risk in the IT environment - without taxing internal resources. She also strived to improve IT security and efficiency in accordance with AirTran's motto to "be the best" in every way.
Posted: October 20, 2008 | Published: October 1, 2008

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Topics:  CIOs | CISOs | IT Asset Management | IT Asset Management Software | IT Best Practices | IT Departments | IT Governance | IT Infrastructure | IT Management Services | IT Managers | Security Management


sponsored by Nagarro Inc.

WHITE PAPER - Considering outsourcing a development project, read this paper to understand the key challenges in managing outsourced product development programs, as well as what to look for in an outsourced partner.
Posted: October 19, 2008 | Published: September 4, 2008

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Topics:  CMM (Capability Maturity Model) | IT Best Practices | IT Outsourcing Services | Product Development | Software Project Management


sponsored by KACE

WEBCAST - The phrase "software license compliance" can often generate images of big software companies coming after their clients with painful audit processes in order to wring more money from them if they find unlicensed software in use.
Posted: September 3, 2008 | Premiered: September 3, 2008

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Topics:  Application Portfolio Management | Compliance Best Practices | IT Asset Management | IT Asset Management Software | IT Best Practices | Software Licensing | Software Maintenance


sponsored by Hewlett-Packard Company

WHITE PAPER - Many IT project management initiatives often miss goals, exceed budgets and fail to deliver benefits. Read this paper to learn how optimizing project management can help organizations transition from managing IT projects to managing business outcomes.
Posted: August 1, 2008 | Published: August 1, 2008

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Topics:  Application Life-Cycle Management | Business IT Alignment | Business Process Management | IT Best Practices | Project Management | Project Management Software | Project Portfolio Management | Software Development Life-Cycles | Software Development Methodologies | Software Development Tools


sponsored by FrontRange Solutions Inc

WEBCAST - Please join Forrester analyst Alex Cullen and Centennial Software as they discuss best practices for managing IT operations in a slow economy.
Posted: May 15, 2008 | Premiered: April 25, 2008

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Topics:  Adaptive Enterprise | Budgeting | Cost Benefit Analysis | Data Center Consolidation | Data Centers | Economic Environment | Enterprise Systems | IT Asset Management | IT Best Practices | IT Governance | Portfolio Management (IT Management) | ROI | Strategic Planning


sponsored by Numara Software

WEBCAST - Many ITIL-based projects fail to deliver because the scope is too large. Listen to this Webcast to learn about an integrated IT Service Management for key processes such as configurations, incidents, problems, and service level management.
Posted: April 1, 2008 | Premiered: March 1, 2008

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Topics:  Business IT Alignment | Business Process Management | Configuration Management | Databases | IT Best Practices | IT Service Management | ITIL | Secure Content Management | Service Level Management


sponsored by SAP America Inc

WHITE PAPER - Take a look at how organizations are taking strides to align business strategy with actual initiatives, projects, and daily activities - in short, to close the gap between strategy and execution.
Posted: March 24, 2008 | Published: November 1, 2007

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Topics:  Best Practices | Business IT Alignment | Business Performance Management | IT Best Practices | Strategic Planning


1 - 15 of 28 Matches

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