WHITE PAPER - This Oracle white paper describes how businesses of all sizes worldwide are using Grid best practices to modernize their IT operations and increase efficiency, availability, performance, and operational agility.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Databases | Enterprise | Hardware | IT Departments | Server Virtualization | SOA | Software | Web Services

BOOK - This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Call Centers | CRM | Customer Satisfaction | Enterprise | Internet | SOA | Web Services

WHITE PAPER - Read this paper to learn why FIPS 140-2 validation is necessary for SOA Gateways used in building secure, robust and scalable Service Oriented Architecture.
Posted: November 14, 2008 | Published: November 14, 2008


Topics:  Data Security | Encryption Standards | Endpoint Security | FIPS | Government Agencies (U.S.) | Network Security | Scalability Testing | SOA

WHITE PAPER - As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running.
Posted: November 14, 2008 | Published: June 10, 2008


Topics:  Application Life-Cycle Management | Data Center Management | Data Centers | Professional Services Automation Software | SOA | Supply Chain Automation | Supply Chain Execution

WHITE PAPER - A business process is defined as a set of related activities that produce either a service or a product, the idea behind BPM is to line up these processes with the goals of a department or company.
Posted: November 12, 2008 | Published: November 12, 2008


Topics:  Business Performance Management | Business Process Management | Business Service Management | ERP | SOA | Software as a Service

WHITE PAPER - Access the most popular guides, tutorials, chapter downloads and in-depth technical articles across our network of sites today.
Posted: November 11, 2008 | Published: November 6, 2008


Topics:  10 Gigabit Ethernet | Channel Management | Fibre Channel SAN | iSCSI SAN | Management Service Providers | Server Virtualization | SOA | VARs | VMware | VPN

WEBCAST - This session covers when to test, what to test, how to test Ajax components. Automatic testing with various tools, including YUI Test, OpenQA Selenium and TIBCO Test Automation Kit, are also covered.
Posted: November 10, 2008 | Premiered: November 10, 2008


Topics:  AJAX | Business Intelligence | ERP | Integration Testing | SOA | Systems Management

TRIAL SOFTWARE - ActiveVOS solves the biggest stumbling block companies have had when trying to use "stacks" to develop services-based applications: the lack of an integrated and open tool environment to create those applications.
Posted: November 10, 2008 | Published: November 10, 2008


Topics:  Business Process Management | Business Process Management Software | ERP | SOA | SOA Governance | Systems Management

WHITE PAPER - In this report, learn how Shadow v7 <b>expands the range of SOA and data connectivity options</b> available to existing System z mainframe users.
Posted: November 10, 2008 | Published: November 10, 2008


Topics:  Data Management | Enterprise | IT Infrastructure | Mainframe Computers | Mainframe Operating Systems | Mainframe Server Hardware | SOA | SQL | TCO | Web Services

WHITE PAPER - What does the term "S+S" really mean? The first "S" stands for software, of course, but the second "S" also really stands for software, all that changes is where that software runs and who runs it.
Posted: November 7, 2008 | Published: November 6, 2008


Topics:  CRM | Data Centers | Disaster Recovery | Email Archiving | Licensing | SOA | Software | Web Services

CASE STUDY - Since implementing the Aprimo system and subsequently moving the control of campaign execution to the direct marketing department, LendingTree has noticed a radical uptick in campaign volume and efficiencies.
Posted: November 7, 2008 | Published: November 6, 2008


Topics:  Campaign Management | Email | Financial Services | Marketing | SOA | Telemarketing

WHITE PAPER - This paper describes the business context out of which grew the need for a service oriented approach, and the Microsoft approach to achieving successful SOA implementations.
Posted: November 7, 2008 | Published: November 6, 2008


Topics:  Best Practices | Business IT Alignment | Business Processes | Intellectual Property | IT Infrastructure | Productivity | SOA | Web Services

WHITE PAPER - This paper summarizes the benefits of using HP software throughout the SAP application lifecycle, while focusing primarily on ensuring a smooth implementation, upgrade and goes live with SAP applications.
Posted: November 7, 2008 | Published: November 7, 2008


Topics:  Best Practices | Change Management | Databases | IT Infrastructure | Quality Control | Risk Assessment | Risk Management | SOA

WEBCAST - This webcast will provide insight on how to Gain Confidence and Control with Service Management and how IT can provide greater business value.
Posted: November 7, 2008 | Premiered: November 7, 2008


Topics:  Business Intelligence | Change Management | ERP | ITIL | Knowledge Management | SOA

PRODUCT LITERATURE - Oracle delivers software to help organizations meet the complexities and challenges of operating in today's business environment, supplying organizations of all sizes with a rock-solid data infrastructure to support flexible operations.
Posted: November 6, 2008 | Published: November 6, 2008


Topics:  Business Activity Monitoring | Database Management | Oracle (Product) | QOS | ROI | SOA | Storage Management