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		To Get Promoted in Customer Support, Do These Five Things Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines.	sponsored by Parature, Inc.

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	Compensation Planning Solutions: Building the Business Case sponsored by Workscape WHITE PAPER - Employee compensation represents one of the largest items on the P&L statement. Properly and effectively managing that expense, and achieving even razor-thin marginal improvements, yield compelling benefits in numerous key areas. Posted: June 9, 2008 \| Published: June 1, 2008 Topics: Budgeting \| Business Process Management \| Compensation \| Productivity \| ROI \| Software Implementation \| Succession Planning

	7 Steps to a More Effective Corporate Health Care Program sponsored by Workscape WHITE PAPER - Wellness programs can play a vital role in lowering costs, improving the employee's health, reducing risks, and increasing productivity. Posted: June 9, 2008 \| Published: January 1, 2007 Topics: Business Process Automation \| Cost Benefit Analysis \| Health Care Industry \| Human Resources Services \| Human Resources Software \| Productivity \| Program Management \| Risk Assessment \| Succession Planning

	To Get Promoted in Customer Support, Do These Five Things sponsored by Parature, Inc. WHITE PAPER - Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines. Posted: March 10, 2008 \| Published: March 1, 2008 Topics: Business Metrics \| CRM \| CRM Software \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| ROI \| Succession Planning \| Training

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