BOOK - Midsize Business Communications for Dummies explores the unique challenges faced by midsize businesses and how intelligent communications can improve interactions across employees, suppliers and customers.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Business Communications | CRM | Enterprise | IP Telephony | SIP | VoIP

BOOK - Find here the real-world examples of how unified communications is being used now to solve critical business challenges and the tips you can use to meet your business needs in the modern, mobile work environment.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Business Communications | Customer Satisfaction | Databases | Mobile Workers | Routing

WHITE PAPER - Read more about improving your communications and simplifying the device-centric world with SIP Communications for Dummies 2nd Edition.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Business Communications | Enterprise | Internet | Productivity | PSTN | SIP | VoIP

WEBCAST - This one-hour webcast examines the security exposures created by today's ultra-capable mobile handheld devices, focusing on business-grade smartphones and emerging tactics to secure them.
Posted: November 3, 2008 | Premiered: November 19, 2008


Topics:  Business Communications | Data Security | Endpoint Security | Handheld Device Security | Mobile Device Management | Mobile Workers | Risk Management | Security Threats

VIDEOCAST - Join these experts and your colleagues today for an informative and timely discussion and learn the ins and outs of unified communications and how your organization can benefit.
Posted: October 15, 2008 | Premiered: September 11, 2008


Topics:  Business Communications | Communications Networks | Communications Software | Smart Phones | Telephony Systems | Unified Messaging | Videoconferencing Services

WHITE PAPER - This document illustrates how outsourcing fax communications allows you to decrease operational costs, scale capacity up and down, meet compliance and security requirements, and reduce vendors.
Posted: October 10, 2008 | Published: October 10, 2008


Topics:  Business Communications | Communications Systems | Document Management | Fax Services | Outsourcing | Regulatory Compliance | Security | Vendors

VIDEO - Achieving "customer intimacy" is the fundamental basis of solid business strategy. In this videocast, Don Van Doren of UniComm Consulting explains what UC is and is not and how it can enhance the nature of customer interactions.
Posted: September 22, 2008 | Premiered: September 19, 2008


Topics:  Business Communications | Call Center Management | Contact Center Services | Customer Support Software | Instant Messaging Software | Unified Messaging Systems

WHITE PAPER - Business Rules Management Systems (BRMS) can enhance risk management, lending process streamlining and flexibility.
Posted: September 15, 2008 | Published: March 15, 2008


Topics:  Banking Industry | Banking Services | Business Communications | Business Continuity Planning | Business Environment | Business Intelligence | Financial Management | Risk Management

WHITE PAPER - MindTouch Deki, a next-generation social enterprise collaboration platform, is the most sophisticated wiki collaboration platform on the market and enables the most comprehensive enterprise-level collaboration.
Posted: September 9, 2008 | Published: September 9, 2008


Topics:  Business Communications | Business Process Management | Collaboration | Document Management | Knowledge Management Software | Portal Applications Software | Project Management | RSS | Social Networking | Wikis

PODCAST - Learn how new technology makes it possible to converge multiple voice and data streams into a single IP platform, lowering operating costs and optimizing productivity.
Posted: June 5, 2008 | Premiered: November 15, 2007


Topics:  Business Communications | Communications Systems | Mobile Device Management | Mobile Workers | Productivity | Unified Messaging

SOFTWARE LISTING - Quest MessageStats™ delivers insight into Exchange centric environment on service delivery times, traffic flow, storage capacity, inventory, financials, and email usage.
Posted: April 10, 2008 | Published: April 1, 2008


Topics:  Business Communications | Capacity Management | Messaging Services | Microsoft Exchange | Storage Capacity