EZINE - A special edition focused on PCs presents bottom line best practices for deploying, maintaining, managing, mobilizing, refreshing, and securing your client fleet. Read now.
Posted: June 30, 2009 | Published: June 30, 2009


Topics:  Business Continuity Planning | Business Intelligence | Business Intelligence Software | CRM | Customer Data Management | Customer Loyalty | Customer Retention | Customer Satisfaction | Data Center Management

WHITE PAPER - Read this paper to see how HP's Business Availability Center software can help you monitor customer experience and proactively identify issues before they become problems.
Posted: June 26, 2009 | Published: June 1, 2009


Topics:  Business Development | Business Intelligence | Business Management | CRM | Customer Loyalty | Customer Retention | Enterprise | Enterprise Content Management | Enterprise Systems | ROI | TCO

WEBCAST - Today's OEM end customers are demanding dashboards to view performance metrics. This webcast discusses how to implement dashboards that present real-time operational indicators enabling end users to quickly take action and effect change before it is too late.
Posted: June 23, 2009 | Premiered: June 23, 2009


Topics:  Business Intelligence | Business Intelligence Software | Business Process Management | CRM | Dashboards | Enterprise Applications Software | Enterprise Content Management | Enterprise Resource Management | OEMs | Reporting Software

WHITE PAPER - This white paper explains how OEMs can embed BIRT into their applications to enable end customers to build highly usable and scalable reports thus driving the market's adoption of their application.
Posted: June 23, 2009 | Published: June 23, 2009


Topics:  Business Intelligence | Business Intelligence Software | Business Process Management | CRM | Embedded Systems Software | OEMs | Open Source | Open Source Software | Reporting Software | Self-Service Applications Software | Software as a Service

WEBCAST - This brief, interactive demo highlights the benefits of Sage SalesLogix award-winning CRM solution for various organizational departments.
Posted: June 22, 2009 | Premiered: June 22, 2009


Topics:  Accounting | Communications Networks | CRM | CRM Services | CRM Software | IT Managers | Sales and Marketing Software | Sales Order Management

WHITE PAPER - Organizations need technology that can unlock the value of information. Information can drive new insights to help transform and significantly improve the business, especially critical in an uncertain economy. This paper highlights common mistakes companies make in a down economy and discusses how organizations can use business intelligence to...
Posted: June 19, 2009 | Published: June 19, 2009


Topics:  Business Intelligence | Business Intelligence Software | Business Performance Management | Cost Benefit Analysis | CRM | Information Management | Information Retrieval Software | Information Standards | Information Storage and Retrieval Systems | Knowledge Management | Marketing | Spend Management

WEBCAST - Sybase CTO Irfan Khan speaks about the features, the benefits, and the future of the world's leading column-based analytics server in this first-hand look at the latest release of Sybase IQ.
Posted: June 19, 2009 | Premiered: June 19, 2009


Topics:  Business Intelligence | Business Performance Management | CRM | Data Warehouse Architectures | Data Warehouses | Database Administration | Database Architectures | Database Management | Database Performance Management | Databases | SQL

WHITE PAPER - As organizations continue to employ larger data warehouses, the need for performance will continue to outpace the capabilities of traditional relational databases. This paper explores the data explosion and why column-oriented database systems are able to provide the boost needed to gain the performance edge.
Posted: June 19, 2009 | Published: June 19, 2009


Topics:  Backups | Business Intelligence | CRM | Data Management | Data Warehouse Architectures | Data Warehouses | Database Management | Database Performance Management | Databases | XML

PRODUCT DEMO - Drive CRM adoption by combining compensation details with opportunity management. By providing visibilty into variable compensation, your sales team will ensure to utilize your CRM and ensure its the one source for sales performance information.
Posted: June 19, 2009 | Published: June 19, 2009


Topics:  CIOs | Compensation | CRM | CRM Software | Enterprise Resource Management | Sales | Sales Representatives

WEBCAST - During this recession sales effectiveness is becoming more crucial to coming out on top. This webcast will discuss all the factors your organization needs to unlock your sales potential and to come out of this downturn as strong as, if not stronger, than before. Watch this webcast to learn the benefits sales analytics can provide your company.
Posted: June 19, 2009 | Premiered: June 19, 2009


Topics:  Business Intelligence | Business Performance Management | Business Process Automation Software | Business Process Management | CRM | Economic Environment | Sales Force Automation | Sales Order Management

WHITE PAPER - Commando teams carefully plan and execute to reduce risk and achieve success. Read this sales survival guide to learn how to - and why you should - adopt this philosophy and the main factors to focus on that will ensure your sales organization not only survives 2009 but comes out of it successfully.
Posted: June 19, 2009 | Published: June 19, 2009


Topics:  Business Intelligence | Business Metrics | Business Performance Management | Business Process Automation | Campaign Management | CRM | Lead Generation | ROI | Sales Force Automation | Sales Order Management

WHITE PAPER - Did you know that most Americans believe companies should have a presence in social media? That means most of your customers and prospects expect you to be involved in social media. This paper explains how to integrate social media tools and strategies into your traditional CRM efforts for better, more meaningful customer relationships.
Posted: June 18, 2009 | Published: October 1, 2008


Topics:  Blogs | Collaboration | CRM | CRM Best Practices | Podcasts | Social Networking | Web 2.0 | Wikis

WHITE PAPER - The economic downturn means that businesses must capitalize on every opportunity to gain revenue. With the right customer relationship management (CRM) solution, you can protect current revenue streams and unearth new customer revenue opportunities - despite the most challenging market conditions.
Posted: June 18, 2009 | Published: June 1, 2009


Topics:  CRM | CRM Best Practices | CRM Software | Customer Service | Customer Service Best Practices | Revenue Projections | Sales and Marketing Software | Sales Channels | Sales Force Automation

ANALYST REPORT - The Nucleus Research Guidebook Sage SalesLogix highlights the experiences of companies using Sage SalesLogix CRM solution and prescribes the best practices, missteps to avoid, and tips for fine-tuning the application to maximize its impact across the customer life cycle.
Posted: June 17, 2009 | Published: November 1, 2007


Topics:  CRM | CRM Analytics | CRM Best Practices | CRM Software | Customer Data Management | Customer Satisfaction | Customer Service | Sales and Marketing Software | Sales Force Automation

EDITORIAL RESOURCE GUIDE - Business intelligence is more important now than ever, largely because it can help identify business inefficiencies and drive business results and new revenue - all critical in an economic downturn. Read this guide to learn about the latest trends in business intelligence, and the strategies and tools that will lead to a successful BI project.
Posted: June 17, 2009 | Published: June 17, 2009


Topics:  Business Intelligence | Business Intelligence Software | Business IT Alignment | Business Performance Management | CRM | Customer Self-Service | Dashboards | Middleware