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	Maturing with the Millennials Are Organisations Prepared for the Millennial Consumer? sponsored by Genesys WHITE PAPER - Survey respondents illustrated a sophisticated understanding of the consumer profile of the millennial, a sampling comments point to convenience, customisation, community and "cool" as motivating factors for millennials. Posted: November 18, 2008 \| Published: November 18, 2008 Topics: CRM \| CRM Best Practices \| CRM Services \| CTOs \| Customer Service \| Customer Support Software \| Viral Marketing

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