WHITE PAPER:   Posted: May 20, 2008 | Published: May 19, 2008
In this paper, Tim Montgomery, a highly regarded industry consultant, speaker and author explores new ideas on ways every call center can keep up with new customer demands.

WHITE PAPER:   Posted: May 16, 2008 | Published: May 1, 2008
Why should a company implement a CRM application when it already has contact management software? This paper examines the advantages of a CRM system over simple Contact management, and shows how CRM can contribute to a company's profitability.

PRODUCT OVERVIEW:   Posted: August 31, 2004 | Published: August 1, 2004
N-Contact is a powerful web site lead capture solution that enables you to identify and interact with web site visitors - while they are still on your web site.

PRODUCT OVERVIEW:   Posted: August 30, 2004 | Published: August 30, 2004
Prospect Tracker is a comprehensive Lotus Notes sales automation module, a powerful, flexible database containing all of your organization's sales prospects and contact management tools.

BROCHURE:   Posted: July 14, 2004 | Published: July 13, 2004
Assentor Compliance works with Assentor Archive to create the leading intelligent message surveillance and archiving solution available in the market today.

PRODUCT OVERVIEW:   Posted: January 22, 2004 | Published: January 1, 2004
Team Contacts provides a firm-wide contact list inside Outlook, that can be shared by all employees.