PRODUCT LITERATURE - For more than a quarter century, Datex Corporation has exceeded customer expectations by developing unique and powerfully dynamic service solutions.
Posted: July 8, 2008 | Published: July 8, 2008


Topics:  Customer Data Management | Customer Satisfaction | Sales Force Automation | Sales Information Systems | WLAN

WEBCAST - Attend this session to gain an overview of measurement techniques, technologies, and a framework for assessing your organization's readiness to improve performance.
Posted: July 7, 2008 | Premiered: July 16, 2008


Topics:  Business Intelligence | Business Performance Management Software | CRM | Customer Data Management | Data Management Software | Information Management Software | Knowledge Management | Market Research

WHITE PAPER - One of the most difficult, yet critical components of a CRM implementation is the selling of the CRM to the sales team, as this paper offers some advice on how to succeed in that endeavor.
Posted: June 26, 2008 | Published: June 1, 2008


Topics:  CRM | Customer Data Management | Customer Service Best Practices | Lead Generation | Sales

WHITE PAPER - The 2008 Annual Report reveals the IT GRC maturity profiles, business outcomes, capabilities and practices that are most responsible for influencing and impacting business rewards and risks.
Posted: June 17, 2008 | Published: May 1, 2008


Topics:  Customer Data Management | Customer Satisfaction | Downtime | IT Governance | IT Managers | Regulatory Compliance | Risk Assessment | Risk Management

WHITE PAPER - This value study for Citizens is a result of The Alchemy Solutions Group conducting a Total Operational and Economic Impact (TOEI) analysis.
Posted: June 17, 2008 | Published: December 1, 2007


Topics:  Customer Data Management | Disaster Recovery | Email Security | Information Security | Network Monitoring | Online Banking Services | Security Management

WHITE PAPER - The DataFlux Accelerator for Commodity Coding is an innovative technology built on an easy-to-follow process, the steps in this process provide a blueprint to address product data quality issues, regardless of the originating application.
Posted: June 16, 2008 | Published: June 16, 2008


Topics:  Collaboration | Customer Data Management | Data Quality | ERP | Procurement | Spend Management | Supply Chain Management

PRODUCT LITERATURE - OpenCDI™ solution that is highly efficient and cost effective, while delivering results with speed and accuracy.
Posted: June 6, 2008 | Published: June 6, 2008


Topics:  Customer Data Integration | Customer Data Management | Data Integration | Data Quality | ROI

TRIAL SOFTWARE - Download this free trial of Microsoft Dynamics CRM Live with enhanced customer relationship management capabilities. Test-drive this Microsoft hosted solution & find out what small business decision makers are buzzing about.
Posted: May 30, 2008 | Published: May 1, 2008


Topics:  Customer Data Integration | Customer Data Management | Customer Relationship Management | Customer Service | Customer Support Software | Customers | Enterprise

WHITE PAPER - Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.
Posted: May 19, 2008 | Published: November 26, 2007


Topics:  Accounting | CRM | Customer Data Management | Customer Service | Customer Service Best Practices | Customer Support Software | Customers | Field Force Automation

WHITE PAPER - Check out this white paper and discover 5 best practices for building an effective data protection strategy and learn how to select the best data protection and encryption architecture for your business environment.
Posted: May 19, 2008 | Published: March 1, 2007


Topics:  Access Control | Customer Data Management | Data Encryption Software | Data Encryption Standard | Data Security | Information Security | Security Architectures | Security Best Practices | Security Policies

WHITE PAPER - Data Encryption Expert fills the gaps in your data protection efforts as an affordable and easy to implement solution to difficult compliance requirements like encryption, access control, host protection and auditing.
Posted: May 19, 2008 | Published: January 1, 2007


Topics:  Access Control | Customer Data Management | Data Encryption Software | Data Encryption Standard | Information Security | Payment Card Industry | Payment Card Industry Data Security Standard | Payment Card Industry Data Security Standard Compliance | Security Architectures | Security Best Practices | Security Policies

WHITE PAPER - In this white paper, learn how to implement and enforce enterprise-wide Master Data Management solutions.
Posted: May 13, 2008 | Published: May 1, 2008


Topics:  Customer Data Integration | Customer Data Management | Data Management Software | Data Quality | Data Warehouses | Master Data Management | Metadata | SOA | Web Services

WHITE PAPER - This paper offers valuable insights and considerations for corporations and other organizations seeking to implement a Master Data Management strategy.
Posted: May 9, 2008 | Published: January 1, 2008


Topics:  Customer Data Management | Data Governance | Data Management Software | Data Stewardship | Data Storage | Data Warehouses | ERP Software | Master Data Management | Software Implementation

SOFTWARE LISTING - Dialogue allows you to design, develop, maintain, and output fully personalized and consistent communications of all types for delivery in high-volume print/mail and real-time service-oriented production environments. The platfo...
Posted: April 24, 2008 | Published: April 25, 2008


Topics:  Customer Data Management | Document Management | Enterprise

JOURNAL ARTICLE - If the risk of losing customer or partner information outweighs its value, why collect it in the first place?
Posted: April 12, 2008 | Published: April 1, 2008


Topics:  Customer Data Management | Customer Privacy | Information Security