WHITE PAPER - Real-time CCPM solutions give contact center management an objective and quantifiable method for identifying, capturing and communicating customer or operational issues quickly enough to prevent them from causing more damage.
Posted: July 17, 2008 | Published: April 3, 2008


Topics:  Benefits | Contact Centers | Dashboards | Enterprise | Manufacturing | Marketing | Productivity | Sales

DATA SHEET - HyPerformix gives you visibility into your NetWeaver upgrade allowing you to make the best investment decisions to ensure a successful project - both from a technical and business perspective.
Posted: July 16, 2008 | Published: July 16, 2008


Topics:  Dashboards | NetWeaver | SAP (Product) | Testing

DATA SHEET - HyPerformix leverages SAP's internal monitoring capability provide the prescriptive answers and business justification you need to make informed investment decisions.
Posted: July 16, 2008 | Published: July 16, 2008


Topics:  Dashboards | SAP (Product)

SOFTWARE DEMO - Dolphin's e-Invoicing is fast and efficient which saves 50% or more on each invoice.
Posted: July 14, 2008 | Published: July 1, 2008


Topics:  Dashboards | SAP (Product)

SOFTWARE LISTING - Telelogic Dashboard™ is a robust and flexible dashboard tool that automates the collection, analysis, and reporting of data from Telelogic Change™.
Posted: July 11, 2008 | Published: July 1, 2008


Topics:  Change Management | Dashboards | Decision Support Systems | Project Management

WHITE PAPER - Roundtrip traceability is accomplished by taking both a top-down and bottom-up approach to verify and validate your delivery.
Posted: July 10, 2008 | Published: July 10, 2008


Topics:  CobiT | Configuration Management | Dashboards | ITIL | SOA | Software Development Tools | Testing

WHITE PAPER - This paper explains how the use of software solutions, such as advanced change and configuration management, dashboards, enable organizations to realize the benefits of agile methods at the enterprise level.
Posted: July 10, 2008 | Published: February 1, 2007


Topics:  Best Practices | Change Management | Configuration Management | Dashboards

WEBCAST - Learn how Corporate Performance Management, CPM, brings together these processes and technologies into a unified system and way of managing that is more powerful than its individual parts.
Posted: July 10, 2008 | Premiered: July 16, 2008


Topics:  Business Activity Monitoring | Business Performance Management | Business Performance Management Software | CRM | Dashboards | Data Integration | Personalization

WHITE PAPER - A well thought through backup plan and configuration will go a long way to ensure that you can recover your database - when a system or user error deletes important data stored in MySQL - without impacting your business.
Posted: July 9, 2008 | Published: July 8, 2008


Topics:  Backups | Dashboards | Databases

WHITE PAPER - With version 5.5, the newest release of Opalis Integration Server, Opalis continues to extend the capabilities of workflow automation and integration.
Posted: June 24, 2008 | Published: April 1, 2008


Topics:  Business Process Management | Dashboards | Data Centers | ITIL | Professional Services Automation Software | SLA

WHITE PAPER - This impact brief covers two April 2008 announcements by Opalis Software Inc. The first announced the general availability of Opalis Integration Server 5.5 and the second introduced an OEM partnership between Opalis and CA.
Posted: June 24, 2008 | Published: June 1, 2008


Topics:  Business Process Automation | Dashboards | Data Centers | IT Infrastructure | ROI | SLA

SOFTWARE DEMO - SolarWinds Exchange Monitor gives IT administrators an industry leading free desktop gadget to continuously monitor Microsoft® Exchange servers by providing real-time monitoring of Exchange services, mail queue sizes, and host server health indicators
Posted: June 12, 2008 | Published: June 12, 2008


Topics:  Dashboards | Desktop Management | Microsoft Exchange | Server Software | Server Virtualization

WHITE PAPER - Marvel has an IT superhero operating behind the scenes of the media conglomerate.
Posted: June 11, 2008 | Published: May 16, 2008


Topics:  Business Intelligence | Business Processes | Collaboration | Dashboards | Database Performance Management | ERP | Spreadsheets

WHITE PAPER - Data is useful if it can be turned into knowledge, and that knowledge is useful if we can use it to make better decisions.
Posted: June 10, 2008 | Published: June 10, 2008


Topics:  Business Intelligence | Customer Loyalty | Dashboards | Data Quality | ROI | SOA | TCO

WHITE PAPER - This white paper explains the characteristics of a "good" require-ment and presents ten steps to better requirements management.
Posted: June 10, 2008 | Published: March 1, 2008


Topics:  Best Practices | Collaboration | Dashboards | Security | Training