WHITE PAPER - This white paper explains the importance of Step 3--lead nurturing--in the lead management process and takes a look at best practices for nurturing leads in today's competitive business environment.
Posted: August 20, 2008 | Published: August 20, 2008


Topics:  Lead Generation | Marketing | ROI | Sales

WHITE PAPER - This whitepaper discusses Desktop Virtualization and the impact on desktop management.
Posted: August 20, 2008 | Published: August 20, 2008


Topics:  Desktop Management | Help Desks | Password Management Software | Passwords | Personalization | ROI | Security Software | TCO

WHITE PAPER - In this technical webcast, Calvin Hsu and Manu Chauhan discuss the technical architecture of Xen Desktop.
Posted: August 20, 2008 | Published: August 20, 2008


Topics:  Change Management | Data Centers | Data Migration | IT Infrastructure | Storage Systems | TCO

WHITE PAPER - The latest notebook and desktop PCs with Intel® vPro™ technology build on proven capabilities to enable even greater proactive security, enhanced maintenance, and improved remote management.
Posted: August 20, 2008 | Published: August 19, 2008


Topics:  Hardware | LAN | Security | TCO | Wireless Computing

WHITE PAPER - This Symplified analysis shows the compelling SaaS TCO advantages over software, driving identity lifecycle costs down by more than 75% based on real-world data.
Posted: August 19, 2008 | Published: August 19, 2008


Topics:  Authentication | Disaster Recovery | Identity Management | Security | Software as a Service | TCO

CASE STUDY - This case study tracks the success of the Scotts Miracle-Gro Company as they faced enormous growth in production SAP, Microsoft Exchange, and file-sharing environments and what they did to deal with the resulting problems.
Posted: August 15, 2008 | Published: August 15, 2008


Topics:  Application Performance Management | Backups | Microsoft Exchange | Regulatory Compliance | TCO

WHITE PAPER - Read this white paper for a ten-step framework to help your organization get started "bridging the gap" between legal and IT, and establish repeatable processes for records management and practical policies and tools for in-house eD...
Posted: August 15, 2008 | Published: August 15, 2008


Topics:  Enterprise | Information Management | ROI

WHITE PAPER - The most important thing any training department can do is to solve a business problem.
Posted: August 15, 2008 | Published: August 15, 2008


Topics:  Customer Service | ROI | Training

WHITE PAPER - This report explains how a wide range of Sage CRM SalesLogix customers define ROI and the return they are achieving with their Sage CRM SalesLogix implementations.
Posted: August 14, 2008 | Published: August 14, 2008


Topics:  CRM | Customer Satisfaction | Manufacturing | Marketing | Productivity | ROI | Sales | Vendors

WHITE PAPER - This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project.
Posted: August 14, 2008 | Published: August 14, 2008


Topics:  CRM | Customer Satisfaction | Customer Service | Manufacturing | ROI | Sales | Software

WHITE PAPER - This whitepaper examines the 10 most important considerations associated with CRM selection and discusses how both on-demand and on-premise deployments impact upon them.
Posted: August 14, 2008 | Published: August 14, 2008


Topics:  CRM | Customer Data Management | Customer Interaction Services | Customer Service | Disaster Recovery | Security | SMBs | TCO | Vendors

WHITE PAPER - Successful quality and compliance is a continuous improvement process that demands a closed-loop control structure. Oversight Systems provides results and a leveraged environment for improving quality in financial operations.
Posted: August 14, 2008 | Published: August 14, 2008


Topics:  Consultants | ERP | Financial Reporting | Internal Controls | Quality Control | ROI | Sarbanes-Oxley Act of 2002 | Sarbanes-Oxley Compliance

PRODUCT LITERATURE - The SpringCM Advanced Workflow solution is designed to automate any complex business process regardless of the type of industry or the number of steps involved. Learn more about it in this whitepaper.
Posted: August 12, 2008 | Published: January 1, 2007


Topics:  Business Process Management | Hardware | Human Resources Management | Human Resources Software | Internet Access | Records Management | Records Management Software | ROI

WHITE PAPER - Many storage professionals are turning to a new generation of storage resource management (SRM) tools to help them understand the configuration of their storage environment and the behavior of the individual storage components.
Posted: August 12, 2008 | Published: August 12, 2008


Topics:  Backups | Disaster Recovery | NAS | ROI | SAN | Server Virtualization | Storage Resource Management | Storage Systems | Vendors

WHITE PAPER - This IDC white paper presents the results of an IDC study, sponsored by IBM, that quantifies and compares the total cost of ownership (TCO) of in-house portals.
Posted: August 12, 2008 | Published: December 1, 2007


Topics:  Application Development | Application Integration | Business Processes | Networking | TCO | WebSphere