WHITE PAPER:   Posted: June 27, 2008 | Published: June 26, 2008
This article analyzes the impact of change in economic conditions on consumer purchase behaviour and its effect on retailers and consumer goods companies.

WHITE PAPER:   Posted: June 26, 2008 | Published: June 1, 2008
This white paper reveals the power that a comprehensive lead-scoring model can deliver, and help you understand the key considerations necessary to arrive at an accurate and reliable lead score.

WHITE PAPER:   Posted: June 26, 2008 | Published: June 1, 2008
One of the most difficult, yet critical components of a CRM implementation is the selling of the CRM to the sales team, as this paper offers some advice on how to succeed in that endeavor.

WEBCAST:   Posted: June 19, 2008 | When: January 1, 2006
In this webinar, Michael Green, Michael Bosworth, and Dr. Tom Sant, will discuss the three most important dimensions to professional selling.

WHITE PAPER:   Posted: June 19, 2008 | Published: May 30, 2006
Relationship is more important for a small-to-medium manufacturers than a large one, because small-to-medium manufacturers tend to have few IT resources, and therefore rely more on the software supplier.

WHITE PAPER:   Posted: June 12, 2008 | Published: June 1, 2007
A study of the Indian auto industry from University of Michigan Transportation Research Institute's Automotive Analysis Division and the IBM Institute for Business Value.

CASE STUDY:   Posted: June 11, 2008 | Published: June 11, 2008
With Landslide Technologies, Aethon's selling process was formally defined within days and made clearly visible for every new hire to follow without requiring intensive training or repeated instructions.

CASE STUDY:   Posted: June 11, 2008 | Published: June 11, 2008
TeleTracking Technologies, world leader in patient flow automation, delivers groundbreaking technology and flow redesign which reduces hospital overcrowding.

WHITE PAPER:   Posted: June 10, 2008 | Published: June 10, 2008
SWM represents just what it says - a focus on the workstyles of salespeople to support them and help them in closing more business.

WEBCAST:   Posted: June 10, 2008 | When: April 24, 2008
Attend this webcast and learn how to gain greater insight into your customers, prospects, and sales process - giving you the necessary knowledge to take immediate action to drive revenue goals.

WHITE PAPER:   Posted: June 10, 2008 | Published: May 1, 2008
One of the roles of a good CRM is to enable more productive interactions with customers.

WHITE PAPER:   Posted: June 2, 2008 | Published: March 1, 2008
This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions.

WHITE PAPER:   Posted: June 2, 2008 | Published: June 2, 2008
Oracle has documented five best practices for dramatically improving pipeline management and, in turn, increasing sales velocity.

WEBCAST:   Posted: May 20, 2008 | When: May 28, 2008
What is hype and what is real, when web 2.0 technologies gets implemented in the enterprise? Industry experts from Forrester Research and Forum One Communications answer questions about how companies are successfully leveraging online communities.

WEBCAST:   Posted: May 20, 2008 | When: May 14, 2008
Industry-leading companies are leveraging online communities to attract customers, support users, and build brands. In this Webcast, walk through successful initiatives and share discoveries from a successful enterprise-class user community.