WHITE PAPER - A secure network foundation from Cisco enables you to easily and cost-effectively add new users and applications as needed.
Posted: October 10, 2008 | Published: October 10, 2008


Topics:  Contact Centers | Instant Messaging | Videoconferences | Web Conferences

WHITE PAPER - The integration of unified communications and advances in wireless technology have created opportunities for companies to integrate mobility into the organization.
Posted: October 8, 2008 | Published: October 8, 2008


Topics:  Business Processes | Instant Messaging | Unified Messaging | Videoconferencing Services | Web Conferences

WHITE PAPER - A Service Delivery Environment (SDE) streamlines service creation, provisioning and management processes and enables efficient service agility, blending and personalization for a user-centric experience.
Posted: October 3, 2008 | Published: October 2, 2008


Topics:  Business Intelligence | Content Management | Instant Messaging | IP Networks | Mobile Workers | SOA

WHITE PAPER - This paper explains why it is important to control unauthorized applications and devices, discusses the different approaches and highlights how integrating this functionality into malware protection is the simplest and cost-effective solution.
Posted: October 2, 2008 | Published: September 23, 2008


Topics:  Instant Messaging | Malware | Security Audits | Security Policies | Security Threats | Storage Devices | VoIP

CASE STUDY - The Bloxx Web filtering appliance with Tru-View Technology combines the best of traditional methods with its patented language analysis and intelligent identification techniques, providing three levels of protection.
Posted: September 30, 2008 | Published: September 30, 2008


Topics:  Identification Systems | Instant Messaging | Internet | Security Management | Web Content Management | Web Services Security

VIDEOCAST - Join these experts and your colleagues today for an informative and timely discussion and learn the ins and outs of unified communications and how your organization can benefit.
Posted: September 11, 2008 | Premiered: September 11, 2008


Topics:  Communications Networks | Communications Software | Email | Instant Messaging | Smart Phones | Telephony Systems | Unified Messaging | Videoconferencing Services

WEBCAST - In the process of electronic discovery, data of all types can serve as evidence. This webcast will help define e-discovery and identify ways to avoid making serious mistakes.
Posted: September 11, 2008 | Premiered: September 11, 2008


Topics:  Calendar Management Software | CRM | Database Management | Document Management | Domino | Electronic Discovery | Email | Instant Messaging | Word Processing Software

WHITE PAPER - Mainsoft's integration software and services for Microsoft SharePoint and IBM Lotus products combine the collaboration and document sharing capabilities of SharePoint with email and instant messaging.
Posted: September 8, 2008 | Published: September 8, 2008


Topics:  Collaboration | Document Management | Domino | Enterprise Portals | Instant Messaging | Lotus Notes | Records Management

WHITE PAPER - This white paper is intended for executives who are seeking to understand why SIP (Session Initiation Protocol) is a must-have technology for the contact center today, and how SIP-enabled IP solutions can help align you with your goals.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Communications Systems | Contact Centers | Customer Service | Hardware | Instant Messaging | IVR | SIP | SMS

WHITE PAPER - The main goal of any Unified Communications strategy should be to facilitate an innovative business process Read this expert E-Guide to learn more about planning and building an effective unified communications strategy for your business.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Application Life-Cycle Management | Business Process Management | Collaboration | Communications Systems | Desktop Applications Management | Instant Messaging | SOA | Unified Messaging

WHITE PAPER - This white paper discusses the important benefits that business Instant Messaging (IM) can provide to any sized organization, the risks faced from unmanaged use of IM, and the factors that must be addressed as organizations plan their upgrade.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Benefits | Best Practices | Instant Messaging | IT Managers | Security | Software as a Service | Staffing | Supply Chains

WHITE PAPER - In the new global economy, a company's competitive edge is intrinsically tied to the ability to quickly collaborate with co-workers, partners and customers. This summary report explores different market trends with commentary from industry experts.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Application Programming Interfaces | Business Processes | Collaboration | Instant Messaging | Knowledge Management | Software | Software as a Service

WHITE PAPER - This paper explains Ten hidden e-discovery hazards reviewing everything from databases and storage to instant messages and smartphones which can help ward off e-discovery surprises.
Posted: August 27, 2008 | Published: August 27, 2008


Topics:  Databases | ERP | Instant Messaging | Metadata | Storage Systems | Systems Management | VoIP

PODCAST - This Podcast explains hosted applications and what are the various advantages of hosted applications to the industry.
Posted: August 25, 2008 | Premiered: August 25, 2008


Topics:  Email | Handheld Devices | Instant Messaging | PBX | PDA Operating Systems | PDA Software | Productivity

WEBCAST - Unified Communications is about getting the right information, in the right context, sent to the right people with the right timing.
Posted: August 25, 2008 | Premiered: August 25, 2008


Topics:  Email | Instant Messaging | Mobile Device Management | Mobile Workers | PBX | Productivity | Unified Messaging | Unified Messaging Systems