WHITE PAPER - The RSA Anti-Fraud Command Center (AFCC) is a 24x7 war room that is designed to detect, monitor, track and shut down phishing, pharming and Trojan attacks against almost 300 institutions worldwide.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Accounting | Email | FTP | HTML | Internet | Security

BOOK - This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Call Centers | CRM | Customer Satisfaction | Enterprise | Internet | SOA | Web Services

WHITE PAPER - Read more about improving your communications and simplifying the device-centric world with SIP Communications for Dummies 2nd Edition.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Business Communications | Enterprise | Internet | Productivity | PSTN | SIP | VoIP

WHITE PAPER - This paper details how the emergence of Web 2.0 has created a fertile threat environment for malware writers and distributors to spread their wares and offers a solution.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Access Control | Endpoint Security | Identity Management | Identity Theft | Internet | Malware | Security Threats | Social Networking | Software as a Service | Web Browsers | Web Services Security

EGUIDE - This SearchTelecom.com workshop looks at how to build business and technical plans to make sure all of the bases are covered for delivering highquality services that can be efficiently and consistently managed.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Billing Systems | Customer Service | Internet | Network Infrastructure | Telecommunications Services

WHITE PAPER - In August 2008, Gartner published "A Buyers Guide to Secure Web Gateways", this guide lists the most advanced features buyers should consider to help them select the best solution.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Authentication | GUI | Instant Messaging | Internet | Malware | Security | SSL | VPN | Web Services

WHITE PAPER - Websense Email Security is a software-based gateway solution that incorporates multiple layers of real-time intelligence, providing protection against complex inbound and outbound threats.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Email Security | Internet | Malware | Messaging Security | Spam

WHITE PAPER - Websense Web Security combines industry-leading URL filtering with extensive security capabilities, the solution includes Web reputation services and comprehensive security categories, such as spyware, phishing and malicious mobile code.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Databases | Email | Internet | Security | SSL

CASE STUDY - Bellevue School District chose to implement Websense Web Security over other evaluated security products due to its simplified user interface, detailed database repository and ability to filter by Web content and productivity groups.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Databases | Internet | Network Performance | Productivity | Security | Spyware

PRODUCT LITERATURE - Websense Essential Information Protection provides integrated threat protection and powerful policy based control over an organization's sensitive data by managing the "who, what, how and where" of their essential information.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Internet | Messaging Security | Productivity | Spam

WHITE PAPER - Websense Data Security Suite is the only data loss prevention (DLP) solution that provides content, context, and destination awareness, allowing administrators to manage who can send what information, where, and how.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Data Security | Email | Enterprise | Internet

WHITE PAPER - This whitepaper paper outlines ACom3 software applications and will discuss Architecture, Platforms, Security, Integration and Scalability. ACom3 software provides a strong platform for managing all aspects of corporate commission and incentive programs.
Posted: November 19, 2008 | Published: July 9, 2008


Topics:  Content Delivery | Databases | Enterprise | Integration Server Hardware | Internet | J2EE | J2EE Application Server Software | JavaServer Pages | Scalability Testing | Security

WHITE PAPER - This document explains 10 things the firewall should do and also gave rise to Application Firewall which can manage and control data and applications that pass through the Firewall.
Posted: November 18, 2008 | Published: November 18, 2008


Topics:  Bandwidth Management | Email Security | Firewall Appliances | Firewall Management | Firewall Server Hardware | Firewall Server Software | FTP | HTTP

WHITE PAPER - This white paper examines the impact large change programs have on working relations with external parties and discusses what strategies telecom companies can employ to avoid the pitfalls associated with transformation and migration.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Business Service Management | Change Management | Enterprise | Government Agencies (U.S.) | IP | SLA | Telecommunications Industry | Telecommunications Management Software | Telecommunications Networks

WHITE PAPER - This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Business Models | Capacity Planning | Collaboration | IP | Outsourcing | Telecommunications Carrier Systems | Telecommunications Services | Telephony Systems