VIDEOCAST - Greg Forest explains how to initiate testing the functionality of your archiving solution in a lab, the pilot testing phase, enterprise deployment phase and best practices for employee communication throughout the entire deployment process.
Posted: August 22, 2008 | Premiered: August 22, 2008


Topics:  Best Practices | Communications Networks | Communications Systems | Email Archiving | Email Security | Employee Monitoring | Enterprise | Storage Management | Testing

WHITE PAPER - This white paper talks about video conferencing in today's communication environment, and gives an overview of RADVISION's solutions that will help to improve your company's productivity and save money.
Posted: August 22, 2008 | Published: August 22, 2008


Topics:  Communications Networks | IP | IP Videoconferences | IP Videoconferencing Hardware | IP Videoconferencing Services | IP Videoconferencing Software | Teleconferences | Teleconferencing Software | Telephony Systems | Video Chat Software | Videoconferences | Videoconferencing Systems

WHITE PAPER - Increased virtualization is driving the need for organizations to invest in tools to enable distributed workers to effectively communicate and collaborate. Unified Communications can increase revenue and employee productivity while reducing costs.
Posted: July 31, 2008 | Published: July 1, 2008


Topics:  Communications Networks | Customer Service | Instant Messaging | Mobile Workers | SOA | Videoconferencing Services | Web Conferences | Web Services | Wireless Systems

WHITE PAPER - Advances in technology are undermining the ability to identify the location of a caller dialing 911. This whitepaper looks at the technical issues, the regulatory environment, and the steps that Avaya is taking to address the E911 challenge.
Posted: July 1, 2008 | Published: June 1, 2008


Topics:  Cell Switching | Communications Networks | Communications Systems | Disaster Recovery | E911 | Enterprise | IP Telephony | Location-Based Services (Software) | PSTN | Routing | Security

WHITE PAPER - This paper is to discover the many ways in which MapInfo Professional® solution, with its version 9.5 release, provides unique value and timesaving convenience.
Posted: July 1, 2008 | Published: July 1, 2008


Topics:  Communications Networks | Communications Systems | Customer Satisfaction | Database Management | Enterprise | Location-Based Services (Software) | SQL Server

WHITE PAPER - This white paper reviews the five best practices that help global communications business meet and exceed customer expectations at every step of the way--including the critical online billing experience.
Posted: July 1, 2008 | Published: July 1, 2008


Topics:  Business Models | Communications Networks | Customer Satisfaction | Data Quality | Enterprise | Globalization | Online Bill Paying Services

WHITE PAPER - This white paper demonstrates how to improve incident response management in line with the emerging FEMA guidance and post-Katrina regulations.
Posted: July 1, 2008 | Published: July 1, 2008


Topics:  Communications Hardware | Communications Networks | Communications Systems | Management Service Providers | Management Training | Productivity | Risk Management | Security Best Practices | Security Policies | Security Threats

WHITE PAPER - How can you improve the efficiency of your business processes? What is the strategic approach that will deliver a competitive advantage today? Discover answers here in the Essential Managers Guide for Intelligent Communications.
Posted: June 9, 2008 | Published: June 5, 2008


Topics:  Business Intelligence | Business Intelligence Software | Communications Networks | Communications Systems | Contact Centers | Customer Satisfaction | IP Telephony | SIP

WHITE PAPER - This paper examines the qualities of business agility, the challenges that restrain agility and how leadership, technology, business-critical information and other organizational aspects can improve an organization's agile ability.
Posted: April 8, 2008 | Published: April 8, 2008


Topics:  Business Models | Change Management | Communications Networks | Executive Management | Information Management | Regulatory Compliance | Senior Management | Service-Oriented Architecture | Workforce Planning

PODCAST - Learn how Cisco solutions can make the integration of business applications with voice communications simple and cost-effective in this podcast.
Posted: March 10, 2008 | Premiered: March 7, 2008


Topics:  Business Integration | Communications Diagnostic and Test Equipment | Communications Hardware | Communications Networks | Communications Software | Communications Systems | Cost Benefit Analysis | Integration | Security | Voice Networking

SOFTWARE DEMO - Watch this video and see how network technology can work with your existing tools to streamline processes, control costs, and boost customer satisfaction.
Posted: February 22, 2008 | Published: February 22, 2008


Topics:  Communications Networks | Communications Systems | Customer Satisfaction | Email | Network Infrastructure | Network Management | Security

WHITE PAPER - This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. The survey included organizations from manufacturing, financial services, and professional services firms.
Posted: February 19, 2008 | Published: January 1, 2008


Topics:  Availability | Collaboration | Communications Networks | Cost Benefit Analysis | Hardware | Manufacturing | Mobile Workers | Operational Support Systems | Productivity | SMBs

WHITE PAPER - Electronic transactions whether email, instant messaging or other communication methods, are legally binding and can be used and admitted in litigation. Check out E-Guide to learn best practices for ensuring that your organization is e-...
Posted: November 12, 2007 | Published: November 12, 2007


Topics:  Communications Networks | Compliance Best Practices | Email Archiving | Instant Messaging | Instant Messaging Software | Risk Assessment | Risk Management | Sarbanes-Oxley Compliance

WHITE PAPER - This whitepaper describes how a service availability solution should lay out a method for managing all service delivery components, representing them as a single, unified solution for both operations and the business.
Posted: November 10, 2006 | Published: August 1, 2006


Topics:  Communications Networks | Downtime | High Availability | Network Event Correlation | Network Monitoring Software | Network Performance | Network Performance Management Software | RAS (Reliability, Availability, Serviceability) | Service Process Optimization Software