WHITE PAPER - This document describes key issues in the archiving industry, including some of the reasons for archiving messages and some of the drivers in the industry.
Posted: September 29, 2008 | Published: September 23, 2008


Topics:  Content Archiving | Disaster Recovery | Electronic Discovery | Knowledge Management | Messaging Software | Storage Management

VIDEOCAST - In this videocast, UC expert Don Van Doren explains exactly what UC is, the tangible benefits of UC and how to best translate business needs into communications applications that make sense.
Posted: September 2, 2008 | Premiered: September 25, 2008


Topics:  Messaging Software | Network Management | Unified Messaging | Unified Messaging Systems

WHITE PAPER - Learn how service providers are addressing the increase competitive demand of an enriched communication experience by blending and personalizing service.
Posted: August 27, 2008 | Published: August 27, 2008


Topics:  IP Networks | IT Infrastructure | Messaging Protocols | Messaging Software | Telecommunications Systems | Television Services | Television Systems | Unified Messaging

WEBCAST - Hear from an impressive panel of presenters - featuring industry analysts, customers, and business partners - as they discuss how UC and integrating telephony solutions can positively impact your organization.
Posted: August 12, 2008 | Premiered: May 13, 2008


Topics:  Messaging Protocols | Messaging Security | Messaging Software | Telecommunications Management Software | Telecommunications Systems | Unified Messaging | VoIP

WHITE PAPER - This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.
Posted: August 8, 2008 | Published: January 1, 2007


Topics:  CRM | Customer Service | Email Marketing | Messaging Software | Online Shopping | Outsourcing | Personalization | Retail Trade Industry | Sales | Shopping Cart Software

WHITE PAPER - Improper data collection can jeopardize the admissibility or reliability of data and can result in substantial costs and potential sanctions. After reading this whitepaper you will fully understand the proper data collection process.
Posted: August 6, 2008 | Published: August 1, 2008


Topics:  Data Collection | Digital Asset Management | Electronic Discovery | Instant Messaging | Legal Compliance Software | Messaging Security | Messaging Software

WHITE PAPER - This SearchExchange E-Guide, explores the pros and cons of in-house vs. offsite archiving, and also provides the important features and questions when comparing archival products, along with the top 10 best practices.
Posted: July 25, 2008 | Published: July 24, 2008


Topics:  Best Practices | Business Intelligence | Business Intelligence Software | Email Archiving | Enterprise | Messaging Security | Messaging Software

PODCAST - Craig Wilson, Principle Business Communications consultant and Bruce Mazza, Director of Avaya Intelligent Branch Solutions join Nick Lippis to discuss strategies that create value within branch offices through intelligent communication solutions.
Posted: June 26, 2008 | Premiered: June 26, 2008


Topics:  Communications Systems | CTI (Computer Telephony Integration) | Email Management | Messaging Software | Unified Messaging | VoIP

SOFTWARE DEMO - In this demo learn about IBM's ESB portfolio which enables a business to make a comprehensive, flexible and consistent approach to integration. Whatever your ESB infrastructure needs are, IBM has the integration middleware that can meet them.
Posted: May 29, 2008 | Published: January 15, 2008


Topics:  Data Center Management | Data Integration | Endpoint Security | ESB | Infrastructure Management | Messaging Software | Middleware | SOA

WEBCAST - Insurance companies struggle keep up with their customers' demands for real-time business processes. Learn how to change the way you do business with fingertip access to internal systems and customers giving them the service they expect.
Posted: May 4, 2007 | Premiered: October 12, 2006


Topics:  Compliance (Finance) | Handheld Device Security | Insurance Applications Software | Insurance Industry | Messaging Software | Mobile Workers | Remote Access Security | Remote Access Software | Remote Computing | Remote Office Connectivity