WHITE PAPER - This paper explains, Metcalfe's law states that the value of a telecommunications network is proportional to the square of the number of users of the system (n²).
Posted: September 5, 2008 | Published: September 4, 2008


Topics:  Application Programming Interfaces | Hardware | Intrusion Detection | Security

WHITE PAPER - Endace probe solutions dramatically reduce capital and operating expenditure, while helping to decrease the carbon footprint of a data network.
Posted: September 5, 2008 | Published: September 4, 2008


Topics:  Data Centers | Hardware | Network Monitoring | Network Security | Regulatory Compliance | Software

WHITE PAPER - This white paper is intended for executives who are seeking to understand why SIP is a must-have technology for the contact center today.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Communications Systems | Contact Centers | Customer Service | Hardware | Instant Messaging | IVR | SIP | SMS

WHITE PAPER - This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Business Processes | CRM | Hardware | Inventory Management | IT Managers | SMBs | Software | Software as a Service

WHITE PAPER - The promise of desktop virtualization technology is to centralize applications at the data center to make them easier to manage and provision. In this E-Guide learn how to navigate the challenges of desktop virtualization to make the theory a reality.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Hardware | IT Managers | Physical Security | Software | Systems Management | Troubleshooting | VMware

WHITE PAPER - This white paper helps in better understanding all the different cost factors and includes a simplified calculator that will help influencers and decision makers to better estimate the true TCO of a SaaS versus a traditional software deployment.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  CRM | Hardware | Information Management | Internet Access | Software as a Service | TCO

WHITE PAPER - This paper examines the key communications challenges faced by organizations today and how web collaboration is delivering the right tools to help organizations meet their growth objectives.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Business Processes | Collaboration | Hardware | Product Development | ROI | Security | Software

WHITE PAPER - Recent advances in Internet infrastructure technology and maturity of technologies supporting collaboration over the Internet have resulted in new methods for sales organizations to interact with their customers, collaborate with sales team members.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Collaboration | CRM | Hardware | Internet Infrastructure | Operating Systems | Sales Force Automation

WHITE PAPER - In late 2004 and early 2005, DB Kay & Associates conducted a market survey to uncover the best practices for deploying Virtual Support Networks.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Customer Satisfaction | Hardware | Internet Access | LAN | Security | Software | VPN

WHITE PAPER - This white paper provides an architectural overview and configuration guidelines for deploying Microsoft SQL Server 2005 x64 SP2 with Microsoft Windows Server® 2008 x64 Enterprise or Standard Edition on Dell PowerEdge servers with Dell PowerVault.
Posted: August 27, 2008 | Published: August 27, 2008


Topics:  Best Practices | Databases | Fibre Channel | Hardware | Software | SQL Server | Testing | Windows

CASE STUDY - Dell iSCSI solution simplifies storage management for MisterArt.com, supporting 80 percent business growth and nearly two times better performance.
Posted: August 27, 2008 | Published: August 27, 2008


Topics:  Customer Satisfaction | Fibre Channel | Hardware | Productivity | SAN | Storage Capacity | Storage Management | Testing

CASE STUDY - A Dell PowerVault MD3000 direct-attached storage array provides fast access to data, essentially acting as a storage area network (SAN) connected via serial-attached SCSI (SAS) cables instead of Fibre Channel.
Posted: August 27, 2008 | Published: August 27, 2008


Topics:  Databases | Enterprise | Hardware | Productivity | SAN | Software | SQL Server

WHITE PAPER - This white paper describes a tested and validated storage solution for a 3000 mailbox Exchange 2007 environment with Single Copy Cluster in a high availability clustering mechanism based on the Microsoft Cluster Service shared storage.
Posted: August 27, 2008 | Published: August 27, 2008


Topics:  Best Practices | Databases | Hardware | Microsoft Exchange | RAID | Software | Testing | Vendors

WHITE PAPER - This white paper describes a tested and validated storage solution for a 1000 mailbox Exchange Server 2007 environment with Local Continuous Replication (LCR) feature.
Posted: August 27, 2008 | Published: August 27, 2008


Topics:  Databases | Hardware | Microsoft Exchange | RAID | Software | Testing | Troubleshooting | Vendors

WHITE PAPER - This whitepaper by VMware explains the evolution of VDI, the VDI solution deployment, and the VDI use cases. It also discusses how disaster recovery solutions are also being implemented using VDI.
Posted: August 22, 2008 | Published: August 20, 2008


Topics:  Data Centers | Desktop Management | Disaster Recovery | Hardware | Network Management | Operating Systems | Security | Server Virtualization | Virtual Machine Monitor | VMware