WHITE PAPER:   Posted: June 19, 2008 | Published: June 1, 2008
Most enterprises, especially large ones, require WAN optimization benefits to be delivered globally to consistently meet the quality of experience requirements of their whole distributed workforce.

WHITE PAPER:   Posted: May 9, 2008 | Published: January 1, 2007
Data Profiling delivers a deeper and broader insight in a fraction of the time required by traditional approaches to data analysis.

DATA SHEET:   Posted: May 9, 2008 | Published: May 1, 2008
This data sheet discusses the steps to achieve greater operational visibility to better meet customer requirements and enhance business responsiveness.

PODCAST:   Posted: April 15, 2008 | Premiered: April 15, 2008
This podcast provides listeners with an insight into how top-performing financial and telecommunication companies are driving the best possible results from retention programs.

WHITE PAPER:   Posted: April 14, 2008 | Published: April 14, 2008
Explore a comprehensive framework for assessing supply chain processes and performance to discover issues and identify improvement opportunities.

WEBCAST:   Posted: March 27, 2008 | When: April 15, 2008
In this expert Webcast you will learn how to evaluate your current retention programs and get expert advice for leveraging the latest analytics techniques to drive optimal results across all your future retention programs.

TRIAL SOFTWARE:   Posted: February 21, 2008 | Published: February 21, 2008
Learn how you can visually query and interpret information in databases. Transform raw data into smart decisions using a drag and drop process that creates vivid, interactive visualizations.

WHITE PAPER:   Posted: February 21, 2008 | Published: January 1, 2007
Supply chain visibility enables you to know the location and status of physical components moved from suppliers to customers. Learn characteristics of a visible supply chain, why it is important and technology that can deliver ROI to your business.

WHITE PAPER:   Posted: February 20, 2008 | Published: January 1, 2007
Understand your data on a whole new level with visual analytics. Learn techniques and software that will help you interact with, visualize and navigate your data.

WHITE PAPER:   Posted: January 16, 2008 | Published: January 1, 2008
Gain real-time insight into customer data to deliver faster, more effective decisions and positively impact the bottom line. Learn how analytics can increase ROI by turning customer data from sales and marketing systems into actionable information.

WHITE PAPER:   Posted: September 26, 2007 | Published: September 1, 2007
Discover why empowering key customer-facing employees is the new path to achieving extraordinary, sustainable results. Read this white paper to learn four best practices on how establish an employee empowerment strategy.

WHITE PAPER:   Posted: September 26, 2007 | Published: September 1, 2007
Explore four CRM deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.

WHITE PAPER:   Posted: September 4, 2007 | Published: July 1, 2007
In today's competitive markets, companies must turn their contact centers into centers of profitable growth by optimizing the customer experience. Discover how to strategically optimize your contact centers.

WHITE PAPER:   Posted: August 1, 2007 | Published: August 1, 2007
A single view of the customer includes adoption and governance issues that help an enterprise act as a customer advocate, predict lifetime value, and effectively segment its customer base.