WHITE PAPER - This white paper examines credit card fraud and details business rules-based fraud prevention and detection.
Posted: December 2, 2008 | Published: September 1, 2007


Topics:  Business Intelligence | Business Intelligence Software | Credit Card Fraud | Customer Satisfaction | Debit Cards | Fraud Detection | Fraud Prevention | Systems Implementation | User Experience

WHITE PAPER - This white paper details five actual business rule management systems deployments, providing a before and after view for each credit and lending application.
Posted: December 2, 2008 | Published: December 1, 2007


Topics:  Business Process Management | Business Process Management Software | Credit Cards | Customer Satisfaction | Enterprise Content Management | Loans | Mortgage Industry | Risk Management | Systems Implementation

WHITE PAPER - This case study examines Equifax's process of implementing a Business Rule Management System (BRMS) and the lessons learned. It provides readers with an understanding of BRMS as well best practices should they choose to implement a BRMS.
Posted: December 2, 2008 | Published: March 1, 2005


Topics:  Best Practices | Business Intelligence | Business Intelligence Software | Business Process Management | Business Process Management Software | CRM | Financial Services | Fraud Detection | Marketing | Systems Implementation

DATA SHEET - This 10-step module for compliance implementation serves as a reference tool to ensure continuous compliance in your organization.
Posted: October 7, 2008 | Published: October 3, 2008


Topics:  Database Management | Regulations | Regulatory Compliance | Remote Support Services | Systems Implementation | Systems Maintenance

WHITE PAPER - Server virtualization has easily identifiable benefits that are strongly aligned with organizations expectations and business drivers. View this survey to learn about the tremendous growth of virtualization and the significant challenges that lay ahead.
Posted: July 29, 2008 | Published: June 1, 2007


Topics:  Cost Benefit Analysis | Networking | Server Consolidation | Server Virtualization | Server Virtualization Software | Systems Implementation

VIDEOCAST - In this case study, read how Seyfer Automotive implemented a new communications system freed up 30 minutes daily for the service manager, resulting in one to two additional daily repair jobs worth US$200 to $US400.
Posted: June 26, 2008 | Premiered: June 19, 2008


Topics:  Mobile Device Management | Systems Implementation | Wireless Applications Software | Wireless Computing | Wireless Security | Wireless Systems

VIDEOCAST - This case study showcases how The Community Gateway Association (CGA) became the first housing association in England to be set up as a 'community gateway'.
Posted: June 26, 2008 | Premiered: June 19, 2008


Topics:  Mobile Device Management | Remote Computing | Systems Implementation | Wireless Applications Software | Wireless Computing | Wireless Security | Wireless Systems

VIDEOCAST - In this world of 24/7communications learn how MPC Industries, a 52-year-old family owned manufacturing company, uses Cisco Unified Communications to help it's employees enjoy life without sacrificing productivity.
Posted: June 26, 2008 | Premiered: June 19, 2008


Topics:  Mobile Device Management | Remote Computing | Systems Implementation | Wireless Applications Software | Wireless Computing | Wireless Systems

VIDEOCAST - This video case study showcases a physician's practice implementing a phone system and reducing time required for appointment reminder calls from four hours to 15 minutes per day and achieving efficient contact with insurance companies.
Posted: June 26, 2008 | Premiered: June 19, 2008


Topics:  Insurance Industry | Mobile Device Management | Remote Computing | Systems Implementation | Wireless Applications Software | Wireless Computing | Wireless Security | Wireless Systems

VIDEOCAST - In this case study, learn how Nurse Next Door uses Cisco Unified Contact Center to improve patient appointments and employee scheduling.
Posted: June 26, 2008 | Premiered: June 19, 2008


Topics:  Mobile Device Management | Remote Computing | Systems Implementation | Wireless Applications Software | Wireless Computing | Wireless Security | Wireless Systems

VIDEOCAST - In this case study read how MidAtlantic Farm Credit, a financing company for agribusiness and rural homeowners, utilized Cisco Unified CallConnector for Microsoft Dynamics CRM to provide a 360-degree view of customer information to every employee.
Posted: June 26, 2008 | Premiered: June 19, 2008


Topics:  Contact Centers | CRM | Customer Service | Remote Computing | Systems Implementation | Wireless Applications Software | Wireless Computing | Wireless Systems

VIDEOCAST - In this video case study watch how 3marketeers Advertising utilizes unified communications and virtual private networking to foster collaboration, provide better customer service and increase profitability.
Posted: June 26, 2008 | Premiered: June 19, 2008


Topics:  Mobile Device Management | Remote Computing | Systems Implementation | Wireless Applications Software | Wireless Computing | Wireless Security | Wireless Systems

VIDEOCAST - Read how Aethon, the leading manufacturer of courier TUG mobile robots, uses Cisco wireless and security products to operate their robots within the healthcare industry.
Posted: June 26, 2008 | Premiered: June 19, 2008


Topics:  Mobile Device Management | Remote Computing | Systems Implementation | Wireless Applications Software | Wireless Computing | Wireless Security | Wireless Systems

VIDEOCAST - In this video case study watch how amaZulu, an eco-friendly company that imports natural architectural materials from villages all around the world, uses Cisco technology to improve customer service and productivity.
Posted: June 26, 2008 | Premiered: June 19, 2008


Topics:  Mobile Device Management | Remote Computing | Systems Implementation | Wireless Applications Software | Wireless Computing | Wireless Security | Wireless Systems