WHITE PAPER:   Posted: July 1, 2008 | Published: July 1, 2008
Michel Howard, co-founder and principal analyst of Infonetics Research, Inc., discusses the economics of the move from majority TDM to majority packet networks. He explains Packet-Optical Network Platforms, which have configurab...

WHITE PAPER:   Posted: June 17, 2008 | Published: October 1, 2007
To remain competitive as industry boundaries blur, telecom providers recognize the need for new business models and other capabilities beyond their traditional strengths, learn more by downloading this IBM white paper.

WHITE PAPER:   Posted: June 9, 2008 | Published: June 1, 2008
This document talks about the critical perspectives that are necessary for network planners and operators to address the opportunities and issues that are in the Carrier Ethernet market space.

WHITE PAPER:   Posted: May 29, 2008 | Published: May 1, 2008
This document highlights the details behind the recent Dynamic Frequency Selection government mandate and addresses the implementation requirements for the wi4 Fixed Point-to-Multipoint Canopy platform and the Point-to-Point 100 Series.

WHITE PAPER:   Posted: May 29, 2008 | Published: May 1, 2008
This white paper discusses automated DFS configuration solutions that simplify implementation, operation and compliance of networks using 5 GHz unlicensed frequency bands worldwide.

WHITE PAPER:   Posted: May 29, 2008 | Published: May 1, 2008
This white paper details how one service provider implemented point-to-point wireless. Learn the approach the provider took, the benefits the provider received, the challenges they faced and how they over came those challenges.

WHITE PAPER:   Posted: May 29, 2008 | Published: May 1, 2008
This white paper presents multiple approaches and technologies for point-to-point wireless and the advantages and challenges of each. Learn which approach is best for your organization.

PODCAST:   Posted: May 27, 2008 | Premiered: May 27, 2008
In this podcast, Jeff Cotrupe and Kate Gerwig discuss how service providers are using a revenue operations center (ROC) to at long last integrate revenue processes with the rest of their OSS/BSS fabric.

CASE STUDY:   Posted: May 27, 2008 | Published: January 1, 2007
A CosmoCom Consolidation 2.0 solution case study: The VisitBritain contact center, a globally distributed Virtual Contact Center with many individual sites.

PODCAST:   Posted: May 20, 2008 | Premiered: May 20, 2008
Getting to a Carrier Ethernet solution that is truly carrier-class requires a clear understanding of the entire spectrum of issues, challenges and opportunities surrounding Carrier Ethernet.

WEBCAST:   Posted: May 20, 2008 | When: May 20, 2008
Even with standards work still underway, this webcast with Tom Nolle, President of CIMI Corporation, will shed light on why Carrier Ethernet is on the fast-track in carrier networks.

WEBCAST:   Posted: May 16, 2008 | When: May 20, 2008
In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).

PODCAST:   Posted: May 8, 2008 | Premiered: April 28, 2008
Listen to this educational podcast now to discover the essential capabilities needed to help speed cash flow, reduce customer service costs and churn, and stay connected to customers.

WHITE PAPER:   Posted: May 1, 2008 | Published: October 1, 2007
This paper discusses the five key elements of maintaining managed density in the data center like planning, installation, cable management, accessibility and reliability.

PODCAST:   Posted: April 15, 2008 | Premiered: April 15, 2008
This podcast provides listeners with an insight into how top-performing financial and telecommunication companies are driving the best possible results from retention programs.