PRODUCT LITERATURE - CA IT Management solutions can help you become a more agile competitor and enable you to more efficiently manage both your service portfolio and your service delivery lifecycle.
Posted: October 6, 2008 | Published: October 4, 2008


Topics:  Application Performance Management | Cost Benefit Analysis | Customer Satisfaction | Portfolio Management (IT Management) | Project Management | Quality Control | Telecommunications Service Providers | Telecommunications Services

WHITE PAPER - Changing business environment's demands a more adaptable approach to software delivery. Read this paper to learn how agile development is transforming the way software development organizations deliver value and become software delivery organizations.
Posted: October 2, 2008 | Published: September 26, 2008


Topics:  Best Practices | Collaboration | Customer Satisfaction | Productivity | Quality Control | Software Development Tools | Testing

PODCAST - This podcast, led by supply chain expert Anil Gupta, digs into specific strategic issues pertinent to today's supply chains.
Posted: September 30, 2008 | Premiered: September 25, 2008


Topics:  Business Process Reengineering | Inventory Management | Quality Control | Research and Development | SAP (Product) | Supply Chain Automation | Supply Chain Integration | Supply Chain Management

WEBCAST - View this expert Webcast and explore specific strategic issues pertinent to today's supply chains. Learn to improve your supply chain's capabilities for automation, visibility and collaboration.
Posted: September 29, 2008 | Premiered: September 25, 2008


Topics:  Business Process Reengineering | Inventory Management | Quality Control | Research and Development | SAP (Product) | Supply Chain Automation | Supply Chain Integration | Supply Chain Management

DATA SHEET - HP TestDirector for Quality Center software drives a more effective and efficient global application testing process and supports high levels of communication and collaboration among distributed testing teams.
Posted: September 26, 2008 | Published: May 1, 2007


Topics:  Business Intelligence | QOS | Quality Assurance | Quality Control | Software | Software Testers | Total Quality Management

WHITE PAPER - This paper details the challenges and solutions available for companies wanting to improve their software development process, reduce costs, improve quality. It also presents examples of companies that have successfully implemented Strategic QA.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  Change Management | Quality Control | Software Development Life-Cycles | Software Development Tools | Software Quality Assurance | Software Testing

CASE STUDY - In this case study, TietoEnator was seeking to build a digital business operation in which all major products and services are produced, distributed and consumed via data networks. Learn how Telelogic Synergy provided their solution.
Posted: September 18, 2008 | Published: September 18, 2008


Topics:  Change Management | Customer Data Management | Enterprise | Quality Control | Software | Software Quality Assurance

WEBCAST - Join Telelogic's complimentary Webcast and you will know how your organization can use a new approach that brings your QA process to the forefront so that it becomes an integral, invigorating and cost efficient way to meet your goals.
Posted: September 18, 2008 | Premiered: September 18, 2008


Topics:  Application Life-Cycle Management | Cost Benefit Analysis | Enterprise Applications Software | Program Management | Quality Control | Software Quality Assurance | Testing

CASE STUDY - In this case study learn how General Mills, uses the mySAP Product Lifecycle Management (mySAP PLM) application to manage the intellectual property of its brands, including specifications for ingredients, packaging materials, and finished products.
Posted: September 18, 2008 | Published: September 18, 2008


Topics:  Customer Satisfaction | Data Management | PLM | Quality Control | SAP (Product) | Testing | User Experience

CASE STUDY - Excaliber found M1 by B&G™, an ERP software system designed for small to medium manufacturers.
Posted: September 16, 2008 | Published: May 19, 2008


Topics:  Data Migration | ERP Software | Quality Control

WHITE PAPER - This SearchSoftwareQuality.com E-Guide: SOA Performance provides expert insight into how the role of performance monitoring and management has evolved with the introduction of SOA.
Posted: September 11, 2008 | Published: September 11, 2008


Topics:  Application Integration | ERP | Interoperability | Knowledge Management | Quality Control | SOA | TCO | Testing

WHITE PAPER - Most companies have separate Environments for their Enterprise Resource Planning. In this paper learn how Rev Scheduler comes shipped with multiple Environments so even at initial installation you have a multiple Environment Scheduler in place.
Posted: September 10, 2008 | Published: September 9, 2008


Topics:  Application Development | ERP | Install Programs | Job Scheduling Software | Operational Support Systems | Quality Control | Testing

WHITE PAPER - Read on for a discussion of ten business realities constraining today's warranty management programs - and what progressive companies should be doing about them.
Posted: September 10, 2008 | Published: September 5, 2008


Topics:  Business Intelligence | Customer Satisfaction | Data Auditing | ERP | QOS | Quality Control

CASE STUDY - Running SAS Warranty Analysis on the SAS Enterprise BI Server enhances Whirlpool's investment in an SAP R/3 operational environment for in-depth analysis and easy reporting on issues.
Posted: September 10, 2008 | Published: September 5, 2008


Topics:  Business Intelligence | Customer Data Management | Customer Satisfaction | ERP | Quality Control

WHITE PAPER - This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources.
Posted: September 8, 2008 | Published: September 5, 2008


Topics:  Customer Service | Enterprise | LAN | QOS | Quality Control | VoIP