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The Forrester Wave: Service Desk Management Tools, Q2 2008
This Forrester research brief reviews the strengths and weaknesses of top service desk management tool vendors like HP, CA, IBM, and BMC.
sponsored by Hewlett-Packard Company

Today's Top Reports
Most Popular Reports on:
Vendors
Whitepaper: Developing a Universal Approach to Cleansing Customer and Product Data
sponsored by Business Objects
How to Manage Benefits Administration During Mergers and Acquisitions
sponsored by Workscape
Oracle® Business Intelligence: Standard Edition One Tutorial
sponsored by Oracle Corporation


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SOFTWARE LISTING:   Posted: June 19, 2008 | Published: June 1, 2008
Whether you have 5 locations or 1000 locations, AMTdirect will streamline your information management concerning your owned and leased locations.
 sponsored by AMTdirect


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WHITE PAPER:   Posted: June 9, 2008 | Published: January 1, 2007
To achieve the necessary continuity in a post-merger environment, HR must synchronize many processes, data sources, and other moving parts in a compressed timeframe--all while maintaining existing service levels for all employees.
 sponsored by Workscape


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WHITE PAPER:   Posted: May 20, 2008 | Published: December 1, 2006
Due to demand from enterprises which want to invest in the most appropriate Content Management solution, Datamonitor has developed the ECM Decision Matrix and selection tool.
 sponsored by EMC Corporation


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ANALYST REPORT:   Posted: April 25, 2008 | Published: April 7, 2008
This Forrester research brief reviews the strengths and weaknesses of top service desk management tool vendors like HP, CA, IBM, and BMC.
 sponsored by Hewlett-Packard Company


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CASE STUDY:   Posted: April 25, 2008 | Published: June 1, 2006
One of the biggest issues facing Unitrin Specialty a few years ago was the prospect of merging the operations of two existing business units. The two legacy systems were incompatible and supported significantly different processes. Unitrin was very han...
 sponsored by Fiserv Insurance Solutions


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CASE STUDY:   Posted: April 24, 2008 | Published: January 1, 2007
EVault InfoStage offers centralized, disk-based backup and rapid restores for all four offices in Devine, MillimMet & Branch.
 sponsored by EVault Inc., a Seagate Company


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WHITE PAPER:   Posted: April 23, 2008 | Published: April 23, 2008
This paper focuses on IPv6 - Internet Protocol version 6 - integration for the United State federal government, and the principles and tools required for government-approved grade products.
 sponsored by Command Information


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WHITE PAPER:   Posted: April 22, 2008 | Published: April 22, 2008
This E-Guide covers best practices for managing security for virtualization, how the virtualization evolution may bring even greater security benefits down the road, and the growing trend of security configuration management.
 sponsored by Tripwire, Inc.


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WHITE PAPER:   Posted: April 17, 2008 | Published: January 1, 2007
Akamai's Electronic Software Delivery solution is the industry-leading delivery platform for electronic software downloads and it helps companies enjoy superior business returns on their ESD investments.
 sponsored by Akamai Technologies


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WHITE PAPER:   Posted: April 16, 2008 | Published: February 1, 2008
ExaGrid's byte-level data de-duplication provides several advantages, including shorter backup windows, faster restore times, content awareness and backup application integration, and better scalability.
 sponsored by ExaGrid Systems, Inc.


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WHITE PAPER:   Posted: March 26, 2008 | Published: March 1, 2008
Read this white paper to learn how Windows session recording technology can help verify that 3rd party and internal privileged users are compliant with corporate policy.
 sponsored by Observe IT


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WHITE PAPER:   Posted: March 12, 2008 | Published: March 1, 2008
This paper reviews current industry problems concerning data quality, and takes a detailed look at how companies are addressing quality problems with customer, product, and other types of corporate data.
 sponsored by Business Objects


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WHITE PAPER:   Posted: March 12, 2008 | Published: March 1, 2007
The heart of SOA is the loose coupling of services: this brings about the major benefits of SOA, including flexibility, agility and reuse.
 sponsored by Vitria


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PRODUCT LITERATURE:   Posted: November 20, 2007 | Published: May 1, 2007
Selecting a business intelligence product that fits all of your organization's needs can be a challenging task. Read this paper to learn about a comprehensive BI solution that can be tailored to any organization.
 sponsored by Oracle Corporation


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PRODUCT OVERVIEW:   Posted: December 28, 2004 | Published: December 1, 2004
VeriTest helps companies solve all the problems that arise in the product life cycle.
 sponsored by VeriTest: A Business Unit of Lionbridge


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