WHITE PAPER:   Posted: June 24, 2008 | Published: June 1, 2008
MRM is a set of processes and capabilities designed to enhance a company's ability to orchestrate and optimize internal and external marketing resources.

WHITE PAPER:   Posted: June 5, 2008 | Published: June 1, 2008
Newmerix™ Automate! for SAP enhances the Solution Manager Change and Transport System (CTS) enforcing flexible, robust workflows that meet the complex needs of compliant change management processes.

WEBCAST:   Posted: June 5, 2008 | When: June 5, 2008
In this webcast from CA and virtualization expert Anil Desai, listen to best practices toward virtual machine sprawl and how to manage workload automation.

WHITE PAPER:   Posted: June 2, 2008 | Published: June 1, 2008
The purpose of this document is to compare and contrast workflow and application automation.

SOFTWARE LISTING:   Posted: April 25, 2008 | Published: January 1, 2007
Claims Workstation provides web-based, lifecycle claims management on modern, adaptable technology. It's a customizable solution based on proven technology and gives new flexibility and power through configuration to tailor the system t...

ANALYST REPORT:   Posted: April 24, 2008 | Published: April 1, 2008
Gómez has developed a framework to help organizations leverage Web metrics they may already be collecting, focusing not only on generating and correlating the right metrics but emphasizing business results over raw data.

WHITE PAPER:   Posted: April 10, 2008 | Published: January 1, 2008
This white paper explains how a business rule management system (BRMS) can make business process automation easier to understand, maintain and manage.

WHITE PAPER:   Posted: April 10, 2008 | Published: June 1, 2006
This white paper discusses the issues associated with decision services in an SOA strategy, highlighting how business rule management systems can be used to overcome these challenges.

WHITE PAPER:   Posted: April 1, 2008 | Published: March 1, 2008
Learn about contract signature management and how you can effectively use electronic signatures to improve the productivity, responsiveness and workflow of the sales cycle.

WEBCAST:   Posted: March 28, 2008 | When: March 1, 2008
View this Webcast to learn how you can gain a competitive advantage for your service management with a comprehensive solution that is easy to deploy and manage.

WEBCAST:   Posted: March 28, 2008 | When: March 1, 2008
Change management helps companies minimize the impact of changes on service quality. View this Webcast to learn about the process of managing change combined with managing the service desk.

CASE STUDY:   Posted: March 26, 2008 | Published: March 26, 2008
Learn how one travel company realized a less repetitive, costly and time consuming contract process by integrating electronic signatures (e-signatures) into their existing reservation software.

CASE STUDY:   Posted: March 26, 2008 | Published: September 2, 2006
In this case study, learn how one company was able to dramatically reduce their dependence on paper-based processes by integrating an e-signature solution with their existing software and workflows.

CASE STUDY:   Posted: March 26, 2008 | Published: March 26, 2008
Learn how one company used e-signatures to greatly improve the workflow process and cash flow as well as increase the speed with which the company does business.

WHITE PAPER:   Posted: March 26, 2008 | Published: March 26, 2008
This special brief discusses the role of electronic signature technology in closing lingering workflow automation gaps to enhance an organization's overall e-commerce strategy.