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Customer Service Best Practices
Eight Steps for Keeping Customer Experience Momentum During an Economic Downturn
sponsored by Avaya Inc.
Putting the Relationship Back in Relationship Marketing - Driving Value through Customer Engagement and Advocacy
sponsored by SAP America Inc
Learn the Secrets to Improving Help Desk Productivity and User Perception
sponsored by Citrix Online


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sponsored by N-able Technologies

TRIAL SOFTWARE - Download this free software trial and see how N-central will drive operational efficiencies in your IT services business by automating manual tasks. Working remotely with N-central, you'll be able to service more customers, more effectively.
Posted: September 25, 2008 | Published: September 25, 2008

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Topics:  Customer Service | Customer Service Best Practices | Management Service Providers | Remote Network Management | Service Level Management | SMBs


sponsored by WebEx Communications, Inc.

SOFTWARE DEMO - WebEx Support Center resolves remote support issues for Technical Support Representatives and IT Help Desks - increasing productivity, reducing support costs, and increasing customer satisfaction.
Posted: October 12, 2006 | Published: October 1, 2006

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Topics:  Application Deployment | Collaborative Applications Software | Customer Interaction Services | Customer Service Best Practices | Customer Support Software | Desktop Management | Sales Force Automation



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