WEBCAST - Web 2.0 technologies such as AJAX and Flash promise a strategic advantage and a radically different customer experience - Customer Experience 2.0. With rich interfaces, live data, and instant feedback, applications based on these techno...
Posted: September 26, 2008 | Premiered: December 4, 2007


Topics:  Best Practices | Customer Experience | IT Professionals | Personalization | Productivity | User Experience

PODCAST - In this Podcast, you will gain insight into how to manage performance in complex SOA environments.
Posted: September 24, 2008 | Premiered: September 24, 2008


Topics:  Application Monitoring | Application Monitoring Software | Application Performance Management | Application Performance Management Software | Business Process Management | SOA | User Experience

WEBCAST - Everyone who uses AutoCAD® for infrastructure design and management should view this on-demand webcast to learn about AutoCAD® Map 3D 2009 software.
Posted: September 16, 2008 | Premiered: September 16, 2008


Topics:  Business Intelligence | Data Management | Design Verification | Engineering Services Industry | GIS Software | Information Management | Infrastructure Management | Integrated Development Environments | User Experience | Workflow Software

WEBCAST - This Webcast discusses the how to implement effective performance monitoring for rich internet applications and SOA. Explore the defining characteristics of rich internet applications and gain insight into how they differ from traditional applications.
Posted: September 11, 2008 | Premiered: September 11, 2008


Topics:  Application Monitoring | Application Monitoring Software | Application Performance Management | Application Performance Management Software | Internet Applications Software | Performance Testing | Routers | SOA | User Experience

PODCAST - Check out this expert podcast and get tips for creating a successful end-user security education program to help make employees a vital part of your company's defense strategy.
Posted: August 27, 2008 | Premiered: August 27, 2008


Topics:  Business Performance Management | Data Security | Educational Software | Employee Monitoring | Endpoint Security | Information Technology End Users | LMS | Malware | Network Security | Phishing | Security Management | User Experience

VIDEOCAST - Watch this video to learn about the '80/20' rule of Single Sign On (SSO), and the best practices for reducing sign-ons.
Posted: July 22, 2008 | Premiered: July 22, 2008


Topics:  Best Practices | Kerberos | Service Creation Tools | SSO | User Experience | User Interfaces | Web Identities

PODCAST - Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources.
Posted: July 15, 2008 | Premiered: July 15, 2008


Topics:  Business Process Management | Business Process Management Software | Collaboration | CRM | CRM Software | Productivity | SAP (Product) | Social Networking | User Experience

VIDEO - Keynote LoadPro is an outsourced Web load testing service. Expert consultants test your site with real-world Internet traffic and uncover performance problems long before they impact your business.
Posted: July 10, 2008 | Premiered: July 9, 2008


Topics:  Databases | Infrastructure Management | Infrastructure Services | Internet | Outsourcing | Server Management | Service Level Management | Testing | User Experience

WEBCAST - This webinar is on best practices for optimizing online customer experience, as well as best practices in terms of overall holiday planning.
Posted: June 19, 2008 | Premiered: March 19, 2008


Topics:  Customer Data Management | Customer Loyalty | Customer Service Best Practices | Customer Support Software | User Experience

WEBCAST - The webcast discusses why web users want RIAs? how businesses are benefiting from RIAs? and how to put RIAs to work for your organization?
Posted: June 19, 2008 | Premiered: October 23, 2007


Topics:  Application Performance Management | Business Intelligence | Business Intelligence Software | Rich Media Content Management | Rich Media Formats | User Experience

WEBCAST - View this Webcast to learn how to build a business mashup, what types of users typically build them and advice for putting together a business case. Explore the many benefits a business mashup can bring to your company.
Posted: June 5, 2008 | Premiered: May 29, 2008


Topics:  Application Development and Integration Services | Business Process Automation | Cost Benefit Analysis | Data Visualization | ROI | User Experience | Web Applications Management

PODCAST - Your success depends on the optimal availability and performance of your Web applications. Gaining intelligence about the performance of your Web applications and the quality of your end user's experience can be critical to success.
Posted: March 31, 2008 | Premiered: March 31, 2008


Topics:  Application Performance Management | Application Performance Management Software | Server Virtualization | SOA | User Experience | Web Applications Management | Web Services

WEBCAST - In this webcast learn how auditing remote desktop management and bar coding functions can optimize your help desk software. Discover features that will speed up response times and improve user satisfaction levels.
Posted: March 28, 2008 | Premiered: March 1, 2008


Topics:  Customer Service | Email | Help Desk Management | Help Desk Software | Help Desks | IT Asset Management | Productivity | Reporting Software | User Experience

WEBCAST - In this webcast, performance management expert Bernd Harzog reviews what you need to do maintain high performance.
Posted: March 26, 2008 | Premiered: March 26, 2008


Topics:  Application Performance Management | Application Performance Management Software | Load Testing | Software Quality Assurance | User Experience | Web Applications Management | Web Applications Software

WEBCAST - This Webcast explores the steps necessary to delivery a positive and rich user experience utilizing AJAX and Flash-based applications.
Posted: February 8, 2008 | Premiered: May 1, 2005


Topics:  AJAX | Interactive Multimedia Development | Software Testing | User Experience | Web Development | Web Site Monitoring