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Applications Management Services
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		Making the most of OSS and service provider CRM In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).	sponsored by Pitney Bowes Group 1 Software

Today's Top Reports

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Applications Management Services

Business Services Management (BSM) for TIBCO® Users: Extending Visibility across Your TIBCO Infrastructure and Beyond

sponsored by SL Corporation

Second Generation Application Delivery

sponsored by NetQoS, Inc.

Outsourced Transitioning of Web-based Order Handling and Service Fulfilment Application

sponsored by Infosys Technologies Limited

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	Microsoft Application Virtualization (App-V) 4.5 ADM Template sponsored by Microsoft WHITE PAPER - This white paper provides administrators with the steps necessary to deploy configuration for the App-V client with Group Policies. Posted: October 1, 2008 \| Published: September 30, 2008 Topics: Access Control \| Active Directory \| Application Deployment \| Application Performance Management \| Application Security \| Applications Management Services \| Configuration Management \| Endpoint Security \| Group Policy

	Business Activity Monitoring: Process Control for the Enterprise sponsored by SL Corporation WHITE PAPER - This whitepaper discusses how lessons can be taken from traditional process monitoring applications and applied in today's more complex multi-dimensional environments. Posted: May 19, 2008 \| Published: February 12, 2008 Topics: Applications Management \| Applications Management Services \| Business Intelligence \| Integration \| Network Monitoring \| Network Monitoring Software \| Network Performance \| Network Performance Management Software \| Supply Chain Management \| Visualization

	Business Services Management (BSM) for TIBCO® Users: Extending Visibility across Your TIBCO Infrastructure and Beyond sponsored by SL Corporation WHITE PAPER - This paper discusses how BSM provides real-time situational awareness about IT operations, linking the availability and performance status of IT infrastructure to business-oriented services and processes. Posted: May 19, 2008 \| Published: April 1, 2008 Topics: Application Performance Management \| Applications Management Services \| Business Service Management \| Business Service Management Software \| Databases \| IT Infrastructure \| SOA \| Visualization

	Taking the Guesswork out of ITIL sponsored by Netuitive, Inc. WHITE PAPER - ITIL Service Delivery provides the processes for identifying, planning and provisioning IT services, while Service Support addresses the day-to-day support and maintenance of these services. Posted: April 21, 2008 \| Published: April 1, 2008 Topics: Application Portfolio Management \| Applications Management Services \| Business IT Alignment \| Capacity Management \| CMDB \| Financial Management \| IT Service Management \| ITIL \| Quality of Service \| SLA

	Subscriber Data: How Service Providers Can Mine the Gold Buried in Their Networks sponsored by Alcatel-Lucent WHITE PAPER - This white paper discusses how customer information or subscriber data is an important asset to be managed. Learn how service providers can use subscriber data as a foundation to generate new revenue streams and strengthen their brand. Posted: September 10, 2007 \| Published: March 1, 2007 Topics: Application Deployment \| Application Development \| Applications Management Services \| Inventory Management \| Inventory Management Software \| Telecommunications Industry \| Telecommunications Networks

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