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		Leveraging the Value Proposition of SOA: How Enterprise Architecture Helps Organizations Analyze and Develop Their Services Strategy This paper discusses SOA as more than a technology. SOA is an architectural principle that opens the door to using IT technology in new ways to help improve efficiency and productivity and provide value to both providers and consumers of services.	sponsored by Telelogic, An IBM Company

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Overcoming the Challenges of Green Procurement through eProcurement

sponsored by Dimension Data Global

Utilizing Virtualization for your Disaster Recovery Strategy - What You Need to Know

sponsored by Hewlett-Packard Company

How to Manage Benefits Administration During Mergers and Acquisitions

sponsored by Workscape

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	Overcoming the Challenges of Green Procurement through eProcurement sponsored by Dimension Data Global WHITE PAPER - This eBook discusses nine eProcurement best practices. It also demonstrates how they will help you reduce environmental waste while implementing and managing your Green purchasing program. Posted: September 30, 2008 \| Published: September 26, 2008 Topics: Benefits \| Best Practices \| CRM \| eProcurement \| ERP \| Internal Controls \| Supplier Management \| Systems Integration \| Training

	Leveraging the Value Proposition of SOA: How Enterprise Architecture Helps Organizations Analyze and Develop Their Services Strategy sponsored by Telelogic, An IBM Company WHITE PAPER - This paper discusses SOA as more than a technology. SOA is an architectural principle that opens the door to using IT technology in new ways to help improve efficiency and productivity and provide value to both providers and consumers of services. Posted: July 30, 2008 \| Published: May 1, 2007 Topics: Benefits \| Collaboration \| Data Management \| Enterprise Architectures \| Interoperability \| OASIS \| SOA \| Software

	Enterprise Benefits of Real-time Contact Center Performance Management sponsored by Genesys WHITE PAPER - Real-time CCPM solutions give contact center management an objective and quantifiable method for identifying, capturing and communicating customer or operational issues quickly enough to prevent them from causing more damage. Posted: July 17, 2008 \| Published: April 3, 2008 Topics: Benefits \| Contact Centers \| Dashboards \| Enterprise \| Manufacturing \| Marketing \| Productivity \| Sales

	Maximizing ROI of Consumer-Driven Health Plans and Decision Support Tools sponsored by Workscape WHITE PAPER - Companies that implement a good communications program realize a faster ROI on their CDHPs and decision support tools. Posted: June 9, 2008 \| Published: January 1, 2006 Topics: Benefits \| Customer Satisfaction \| Decision Support Systems \| Health Care Industry \| Human Resources Services \| ROI \| Self-Service Applications Software \| Workforce Management Software

	How to Manage Benefits Administration During Mergers and Acquisitions sponsored by Workscape WHITE PAPER - To achieve the necessary continuity in a post-merger environment, HR must synchronize many processes, data sources, and other moving parts in a compressed timeframe--all while maintaining existing service levels for all employees. Posted: June 9, 2008 \| Published: January 1, 2007 Topics: Benefits \| Business Process Management \| Call Centers \| Databases \| Human Resources Services \| Human Resources Software \| Mergers and Acquisitions \| Vendors

	How to Prepare for the Reality of Virtualization sponsored by CA WHITE PAPER - This whitepaper discusses the benefits of virtualization. It describes some of the technical challenges in virtualized environments and the steps you can take to avoid some of the pitfalls. Posted: August 6, 2007 \| Published: March 1, 2007 Topics: Benefits \| Business Continuity Planning \| Clustering \| Disaster Recovery \| Server Virtualization \| Server Virtualization Software \| Software Virtualization \| VM

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