WHITE PAPER - A business process is defined as a set of related activities that produce either a service or a product, the idea behind BPM is to line up these processes with the goals of a department or company.
Posted: November 12, 2008 | Published: November 12, 2008


Topics:  Business Performance Management | Business Process Management | Business Service Management | ERP | SOA | Software as a Service

WHITE PAPER - Azaleos RestoreXchange service gives you a complete business continuity e-mail system and it is always on standby and ready to take over at your command.
Posted: November 12, 2008 | Published: November 12, 2008


Topics:  Business Continuation Services | Business Continuity Planning | Business Intelligence | Business Process Management | Email Management | Email Security Software | IT Managers

WHITE PAPER - This paper presents a big-picture view of the area, looking at both Microsoft offerings and complementary partner products, the intent is to provide a technology overview of BPM in the Microsoft world.
Posted: November 7, 2008 | Published: November 6, 2008


Topics:  Business Process Management | Business Processes | Collaboration | Document Management | Manufacturing | Marketing | Vendors

WHITE PAPER - The approach describes above ensures that TEM solutions start strong, are developed in alignment with specific customer needs, and are implemented in accordance with business priorities.
Posted: November 6, 2008 | Published: August 28, 2008


Topics:  Business Process Management | Downtime | Telecom Provisioning | Telecom Spending | Telecommunications Systems | Vendors | VoIP

WHITE PAPER - This white paper will explore the use of technology today to help manage the ISO certification process, and the associated pitfalls that exist along the way.
Posted: October 27, 2008 | Published: October 27, 2008


Topics:  Auditing (Finance) | Business Process Management | CRM | Document Management | ERP | ISO | Manufacturing | Manufacturing Industry | Regulatory Compliance | Sales

WHITE PAPER - Read this paper to learn how enterprise process modeling; analysis, architecture and implementation are at the core of business process management and optimization.
Posted: October 21, 2008 | Published: October 21, 2008


Topics:  Business Continuity Planning | Business Intelligence | Business IT Alignment | Business Process Management | CRM | Enterprise Systems | ERP | SOA

WHITE PAPER - Read how Microsoft delivers People-Ready Processes through key Business Process Management (BPM) products and solutions and how they enhance strategic business process efficiencies, reducing costs and promoting organizational agility and growth.
Posted: October 20, 2008 | Published: October 18, 2008


Topics:  Business Process Management | Business Processes | Microsoft Office | Productivity | Strategic Planning | Web Services

WHITE PAPER - This paper explores optimization strategies around the key areas of people, workloads and infrastructure, including entry points, relevant solutions, and demonstrated benefits being achieved today with IBM Software solutions.
Posted: October 20, 2008 | Published: October 17, 2008


Topics:  Business Process Management | Business Processes | Data Center Management | Data Centers | Environmental Compliance | Environmental Industry | Environmental Law

WHITE PAPER - Read this white paper to learn about the innovative security features of Workday products, which focus on user authentication, authorization, and validation.
Posted: October 16, 2008 | Published: October 16, 2008


Topics:  Application Security | Authentication | Authorization | Business Process Management | Endpoint Security | Enterprise | SOAP | Web Services

WHITE PAPER - This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.
Posted: October 14, 2008 | Published: October 11, 2008


Topics:  Business Process Management | Change Management | Configuration Management | IT Service Management | ITIL | ROI

WHITE PAPER - Aberdeen research reveals closed-loop marketing practices and processes are fundamental drivers of superior performance for Best-in-Class companies; making closed-loop marketing as important today as it ever was in the past.
Posted: October 14, 2008 | Published: October 14, 2008


Topics:  Best Practices | Business Process Management | CRM | Database Marketing | ERP | Risk Management

WHITE PAPER - Service-oriented architecture (SOA) is about more than just services -- it's about the various artifacts and assets that relate to and affect a service or set of services.
Posted: October 14, 2008 | Published: October 26, 2006


Topics:  Business Process Management | Policy Management | SOA | SOA Governance | Testing

WHITE PAPER - This paper reviews the five phases of Six Sigma and describes how Metastorm can help organizations reach higher levels of process excellence and more rapidly achieve quality objectives.
Posted: October 8, 2008 | Published: October 8, 2008


Topics:  Business Process Management | ERP | Service Level Management | Six Sigma | SLA | Systems Management

WHITE PAPER - This paper is based on a SearchSoftwareQuality.com presentation, "Optimizing the Application Testing of Your Siebel CRM Environment," sponsored by HP and Infosys.
Posted: October 8, 2008 | Published: October 8, 2008


Topics:  Application Development | Business Process Management | CRM | CRM Best Practices | CRM Software | Software Testing

WHITE PAPER - This paper explores optimization strategies and demonstrated benefits being achieved today with IBM Software solutions. Utilization of these capabilities can help you meet the increasing challenges of energy efficiency, cost containment and compliance.
Posted: October 6, 2008 | Published: October 4, 2008


Topics:  Business Process Management | Business Processes | Cooling Capacity | Cost Benefit Analysis | Infrastructure Management | Power Supplies | Regulatory Compliance | Software Development Methodologies