WHITE PAPER - In this report, BusinessWeek Research Services (BWRS) launched a research program to determine the views of C-level managersâ??at large companies on how to improve the value derived from human resources outsourcing.
Posted: September 18, 2008 | Published: September 18, 2008


Topics:  Benefits | Business Process Management | Business Process Outsourcing | Change Management | Competition | Human Resources Services | Outsourcing | Workforce Planning

WHITE PAPER - The growing trend towards Multisourcing as the IT sourcing strategy of choice brings with it a unique set of challenges for clients and service providers alike.
Posted: August 6, 2008 | Published: August 1, 2008


Topics:  Balanced Scorecards | Business Process Management | Business Process Outsourcing | Collaboration | Outsourcing | ROI | SLA

WHITE PAPER - SanDisk partnered with supply chain service provider ModusLink to provide packaging, multichannel fulfillment, reverse logistics, and related services globally for all products sold through retail.
Posted: March 3, 2008 | Published: January 3, 2008


Topics:  Business Process Outsourcing | Network Design

WHITE PAPER - A key element and requirement for optimization is the ability to manage field resources.
Posted: February 28, 2008 | Published: January 1, 2005


Topics:  Advanced Planning and Scheduling Software | Application Performance Management | Business Process Outsourcing | Business Service Management | Customer Service | Field Force Automation | Hardware Maintenance Services | Outsourcing | Service Level Management | Strategic Planning

WHITE PAPER - This white paper explores how Business Process Management enables organizations to meet automation, efficiency and regulatory requirements. Discover how retail banking, investment banking and insurance sectors have successfully leveraged BPM technology.
Posted: February 19, 2008 | Published: July 19, 2007


Topics:  BPM Software | Business Process Management | Business Process Outsourcing | Financial Management | Financial Services | Regulatory Compliance | Sarbanes-Oxley | Software

WHITE PAPER - Financial services organizations strive to retain existing customers and attract new ones, many are introducing new, enhanced services over the Web. Ensure you are providing the best possible experience by focusing your SLM processes on the end user.
Posted: January 23, 2005 | Published: January 1, 2004


Topics:  Application Performance Management | Business Process Outsourcing | Customer Satisfaction | Financial Services Industry | Service Level Management | Web Analytics | Web Applications Management