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	Best Practices for Corporate Agility: Your Guide to Making Distributed Work "Work" sponsored by Citrix Online - GotoMyPC WHITE PAPER - Read this informative paper to learn more about the tangible benefits of flexible work, factors that contribute to organizational resistance, and tips for making flexible work really work. Posted: November 13, 2008 \| Published: November 13, 2008 Topics: Best Practices \| CEOs \| Infrastructure Services \| Laptop Computers \| Mobile Device Management \| Mobile Workers \| PDA \| Productivity \| ROI

	Eight Steps for Keeping Customer Experience Momentum During an Economic Downturn sponsored by Avaya Inc. WHITE PAPER - Read this paper to see the research and to learn the eight steps that Forrester recommends for customer experience executives in this environment in preparation for tightened budgets, intensified focus on costs, and customer dissatisfaction. Posted: November 13, 2008 \| Published: November 13, 2008 Topics: Budgeting \| Business Intelligence \| CEOs \| CFOs \| Customer Data Management Software \| Customer Service \| Customer Service Best Practices \| Economic Environment \| Research and Development \| Surveys

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